What are the responsibilities and job description for the Crypto Account Manager position at Bitdeer Technologies Group?
Career Opportunities
We are seeking a skilled Account Manager to oversee client relationships, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector. This role involves strategic planning, customer onboarding, and managing key accounts to maximize business opportunities.
- Client Relationship Management: Build and maintain strong relationships with clients including institutions, mining companies, individuals, and serve as the primary point of contact for all account-related matters.
- Business Development: Identify opportunities for new business within existing accounts and onboard new clients.
- Project Coordination: Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met.
- Reporting & Analysis: Monitor client account performance, prepare detailed reports, and present insights to stakeholders.
- Market Insight: Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice.
- Problem Resolution: Address client concerns promptly, implementing improvements to enhance satisfaction and retention.
