What are the responsibilities and job description for the Counter Sales position at Bismarck Winsupply?
**DRUG TEST AND BACKGROUND CHECK ARE REUIRED**
Principal Duties and Responsibilities
• Assist the warehouse with cycle counting as needed.
• Render prompt and satisfactory service to customers at the customer service area and to those calling by telephone, providing prices and product application information.
• Provide warranty and delivery information as needed.
• Inform customers of promotions, volume purchasing and other incentives (as appropriate).
• Pick orders from the warehouse to service and sell to counter customers and process sales transactions.
• Stay current on new products and apply knowledge of product usage in selling additional materials to the customer.
• Answer stock availability questions.
• Keep Management advised of items frequently requested by customers that are not in stock.
• Investigate and resolve, if possible, customer complaints and report complaints to Management.
• Maintain good housekeeping (sweep, mop, clean windows, etc.) in customer service area and display areas; arrange displays and stock.
• Assist in filling orders from the warehouse as needed.
• Order office supplies.
• Complete delegated Buyer’s Worksheets.
• Process accounts receivables, access and process accounts payables, deliver deposit to the bank.
• Assist all Team Members with other duties, as may be deem necessary.
Knowledge, Skills and Abilities
• Quickly learn organization procedures and operations
• Possess the ability to multi-task; be pulled away from projects and return to follow through completely
• Possess a high level of attention to detail
• Proficiency in related applications in the WISE system
• Physically handle material weighting up to 50 pounds
• Analyze administrative details and correct routine error situations
• Must work well with other people. Help management, co-workers, customers and others meet their objectives and complete their assignments.
The above description is intended to outline the general nature and level of work for this position and should not be construed to be an exhaustive list of the essential functions of this job. Responsibilities vary by location depending on the size of the operation.