What are the responsibilities and job description for the Host / Greeter position at Bishop Hospitality Group?
RESTAURANT HOST / GREETER
Part-Time / Full-Time
Social Restaurant & Bar
Newton, MA
Position Overview
We are looking for a friendly, organized, and customer-focused Host/Greeter to be the first point of contact for our guests. This role is essential in creating a welcoming atmosphere and ensuring every guest has a positive first impression. The ideal candidate thrives in a fast-paced environment and enjoys delivering excellent hospitality.
Key Responsibilities
- Greet guests warmly upon arrival and thank them upon departure
- Manage reservations and waitlists efficiently
- Escort guests to tables while maintaining seating flow and rotation
- Communicate clearly with servers and kitchen staff to support smooth service
- Answer phone calls, take reservations, and respond to guest inquiries
- Maintain cleanliness and organization of the host stand and entry area
- Handle guest concerns with professionalism and escalate when needed
Qualifications
- Previous host, customer service, or hospitality experience preferred
- Excellent communication and interpersonal skills
- Friendly, outgoing, and professional demeanor
- Strong organizational and multitasking abilities
- Ability to remain calm and courteous under pressure
- Flexible availability, including nights, weekends, and holidays
What We Offer
- Competitive hourly wage tips (if applicable)
- Flexible scheduling
- Opportunities for growth within the restaurant
- Supportive and team-oriented work environment
How to Apply
Please submit your resume or stop by in person to fill out an application. We’d love to meet you!
If you enjoy creating great first impressions and thrive in a people-focused environment, this is the perfect role for you. Join our team and help set the tone for an exceptional dining experience.
Pay: $15.00 - $20.00 per hour
Expected hours: 10.0 – 35.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15 - $20