What are the responsibilities and job description for the FT Lead Server, The Gadsden Glen Culinary position at Bishop Gadsden Episcopal Retirement?
Description: Join the award-winning Bishop Gadsden team and lead front-of-house excellence at The Gadsden Glen!We are searching for a dynamic, service-driven Lead Server to oversee the dining venues across our community. If you thrive in a hospitality environment, enjoy mentoring teams, and are passionate about exceptional customer service, we’d love for you to apply.
As a Lead Server, you will ensure smooth and successful front-of-house operations, direct and support servers, and provide outstanding service to residents and guests. You’ll maintain high standards in appearance, sanitation, training, team coordination, and overall dining experience.
A Typical Day:
Front-of-House Leadership
- Oversee servers and ensure compliance with the Bishop Gadsden Dress and Appearance Policy
- Maintain sanitation, nutrition, and DHEC standards
- Ensure smooth operations across all dining rooms
- Assist servers during meal service as needed
- Handle guest concerns professionally and promptly
- Conduct service meetings and help train new team members
- Promote teamwork and collaborate with management on process improvements
Manager-on-Duty & Operations
- Supervise team members and uphold high food-service standards
- Monitor side work and closing procedures
- Maintain retail/bistro inventory and place orders as needed
- Secure dining areas, equipment, and cash drawer at close
Professionalism & Compliance
- Adhere to Resident Rights, HIPAA, safety procedures, and fire drill participation
- Maintain professional appearance and conduct
- Attend mandatory trainings, meetings, and facility events
- Support the department with additional duties as needed
- Practice fiscal responsibility in the use of Bishop Gadsden resources
What We Need In A Candidate:
- Minimum age: 18
- At least 5 years of front-of-house experience
- Prior supervisory experience preferred
- High school diploma or equivalent preferred
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to read, write, and speak English clearly
- Ability to work collaboratively with residents, staff, and families
What A Candidate Can Expect From Us:
- Medical/Dental/Vision Insurance plans for you and your family
- Paid Time Off to create a work/life balance
- Retirement plans with employer matching
- FREE on site parking
- Wellness Programs and Facilities
- Employee Assistance Programs
- Scholarship Opportunities for Education/ Student Debt
- Community Café / Employee onsite dining options
- Free 24/7 TELADOC for team member and household
Salary : $19