Inside Sales

Inside Sales – Aerospace

Location: Huntsville, AL
Reports To: Branch Manager

Summary

The Inside Sales position for Alabama Aerospace, based in Huntsville, AL, is responsible for selling company products and services to new and existing customers by establishing and maintaining relationships with key decision makers within the customer’s organization. 

Essential Functions and Duties

1. Respond to customer inquiries regarding products, pricing, availability, product applications, and credit terms.
2. Recommend products and solutions based on customer needs and interests.
3. Provide product recommendations and technical support to resolve customer challenges, including demonstrations and order processing.
4. Prepare accurate quotes for customer projects and generate additional business within existing accounts by identifying unmet or emerging customer needs.
5. Prepare drawings, estimates, and/or bids that align with specific customer requirements.
6. Provide customers with product samples, catalogs, and supporting documentation as needed.
7. Assess customer and market needs, competitive landscapes, and unserved or underserved opportunities to develop differentiated value propositions.
8. Meet or exceed departmental objectives and sales goals on a monthly, quarterly, and annual basis.
9. Maintain market position in core product and service lines while identifying and supporting opportunities for growth.
10. Demonstrate unwavering support for all safety programs, policies, and initiatives, including leading by example.

Competencies

1. Knowledge of aerospace/military fastener products, specifications, and quality requirements, with the ability to accurately quote manufactured or sourced components.
2. Strong customer service and interpersonal skills with the ability to build and maintain effective customer and vendor relationships.
3. Ability to present oneself professionally at all times, including clear and concise communication, appropriate dress and grooming, and professional body language.
4. Strong verbal and written communication skills, including the ability to present technical information and provide recommendations effectively.
5. Ability to foster and maintain collaborative working relationships both internally and externally.
6. Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail.
7. Proficiency with ERP systems and Microsoft Office applications.
8. Strong analytical and listening skills, including the ability to interpret customer requirements and anticipate needs.

Physical and Cognitive Demands

This position is primarily sedentary; however, climbing stairs, walking long distances (including uneven surfaces) within our company facilities, customer locations, and social environments while entertaining customers or prospective clients. The role also requires the ability to lift boxes, open filing cabinets, and bend or stand as necessary.

Cognitive abilities required include deductive reasoning, information ordering, oral comprehension, oral expression, problem sensitivity, written comprehension, and written expression.

Position Type and Expected Hours of Work

This is a full-time position. Hours and days may vary depending on workload and business needs. Travel may be required on a consistent basis, including both pre-planned and short-notice travel.

Education and Experience

• Bachelor’s Degree or a minimum of five (5) years of experience in sales, or an equivalent combination of education and experience.
• Experience in the fastener industry preferred.
• Experience supporting aerospace, defense, or OEM customers is strongly preferred.

Other Duties

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties, responsibilities, and activities may change at any time, with or without notice.