Store Assistant

POSITION SUMMARY: Completes deliveries and pick-up of parts and materials as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

• Deliver parts and equipment to customers and vendors as directed.
• Pick up parts and equipment from customers and vendors as coordinated through Parts Manager.
• Sort transfers as requested by Parts Manager.
• Assist the parts counter when needed.
• Ensure all paperwork is done accurately, timely and efficiently.
• Clean and maintain vehicle used for deliveries.
• Wash and clean machinery as assigned.
• Assists in maintaining shop area in an organized and clean manner.
• Communicate vendor or customer requests and concerns to management.
• Responsible for the upkeep of the facility location, including mowing, spraying, and general upkeep.
• Backup to the Shuttle driver.
• Maintain a safe working environment and adhere to company safety program at all times.
• Performs other duties as assigned by management.

Customer Service Responsibilities:

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkeys high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.

This organization reserves the right to revise the essential position functions as the need arises.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Individual should have a high school diploma or its equivalent. Should be able to set work priorities and work independently in the absence of supervision and be able to understand and carryout oral and written directions. Must have the ability to maintain high degree of motivation in team members to retain focus of providing highest level of customer satisfaction.

The individual should have a minimum of six months of related experience, steady work record, and must be able to perform each of the essential position functions.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to get around the dealership and grounds for various tasks.
• The employee would normally lift or move 10 lbs, frequently lift or move up to 25 lbs and occasionally lifts or move up to 50 lbs.
• Ability to tolerate up and down movement with bending or stooping including reaching above and below shoulder height with arms and hands.
• Ability to be on one’s feet for extended periods of time.
• Ability to operate equipment or other power equipment as necessary.
• Must meet health assessment requirements.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently exposed to dust, odors, oil, fumes and noise.
• The employee is generally required to sit or stand for long periods of time.
• The noise level in the work environment is usually moderate.
• While performing duties, the employee may be near moving mechanical parts and inside and outside weather conditions.
• While performing the duties of the job, the employee will perform extensive keystroke tasks.