Leasing Agent

Job Summary
Join our team and build a rewarding career improving lives through real estate. Reporting directly to the Western New York (WNY) Regional Manager, you will serve as the primary point of contact for prospective residents searching for their next home. If you take pride in building quick connections, closing sales, and delivering exceptional customer service, you will thrive as a Birgo leasing agent.

Our Properties
We manage a portfolio of vintage, market-rate properties ranging from 12 to 191 units. We are hiring one leasing agent for approximately 700 units across Lockport, North Tonawanda, Hamburg, and Buffalo. The highest concentration of these properties is located in Lockport and North Tonawanda, each featuring a dedicated local leasing office (Maplewood East Apartments and Roosevelt on Main Apartments).

Birgo’s Values

• Teamwork: We leverage one another's strengths to achieve more together.
• Humility: We admit our faults and strive to continuously improve.
• Rhinocerality: We charge hard after our highest priorities.
• Integrity: We do the right thing, even when it is costly.
• Vision: We innovate and adapt to improve lives.
• Excellence: We are dependable and accountable to produce quality results.

Core Responsibilities

• Provide excellent customer service to prospective residents
• Lease market-rate apartments according to Fair Housing standards
• Respond promptly to all new inquiries, converting leads to applicants
• Manage calendar, schedule tours, and conduct showings
• Process rental applications quickly and accurately
• Establish rapport with tenants and provide personalized service during the move-in process
• Verify all move-ins are fully completed, inspected, and documented
• Collaborate with property management and maintenance to maintain high occupancy
• Monitor listing postings and advertisements
• Assist property manager with tenant care and retention
• Other projects as assigned to help Birgo improve lives through real estate

Compensation

• On-target earnings of $46,000–$71,000 annually, combining an hourly base with meaningful performance-driven commissions
• Medical, vision, dental, pet, and life insurance with company contribution
• 401(k) retirement plan with employer match
• Paid time off, paid holidays, sick time, and mental health days
• Company profit-sharing program
• Healthy lifestyle reimbursement program
• Professional development stipend
• Team outings and volunteer events
• Discounted rates at Birgo properties

Successful Candidate Profile

Knowledge & Experience

• 1 year of leasing experience preferred; relevant sales, customer service, or hospitality experience will also be considered
• General knowledge of multifamily leasing principles, including Fair Housing (preferred)
• Experience with property management and leasing software (preferred)
• High school diploma

Work Style

• Quickly connects and builds relationships 
• Enthusiastically persuades and motivates others 
• Goals and results-oriented
• Self-confident & self-motivating
• Passionate about improving people’s lives and communities 
• Attentive to details

Other Requirements

• Availability to work consistent weekly schedules including select evenings and weekends (Saturdays preferred)
• Travel within WNY; occasional travel to Pittsburgh
• Insured vehicle and valid driver's license
• Able to use a computer for a full workday
• Able to work on-site with limited remote work flexibility

More about Birgo 

Birgo Realty and Birgo Capital offer an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo values diversity in our staff and seeks to enhance the diversity of our team at every opportunity. 

Note: Because this position manages rental properties on behalf of Birgo, team members may not concurrently engage in outside real estate sales, leasing, or property management activity.