What are the responsibilities and job description for the Sales Enablement Specialist position at Birdeye?
Job Type
Full-time
Description
About Birdeye
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.
What You’ll Do
The Sales Enablement Specialist supports the delivery and continuous improvement of Birdeye’s onboarding experience for new sales hires. This is an entry-level role ideal for someone looking to grow a career in sales enablement, training, or revenue operations within a fast-paced, AI-driven SaaS company. You’ll help ensure new hires ramp quickly by delivering engaging training sessions, maintaining onboarding content, and supporting enablement programs that align with Birdeye’s go-to-market strategy and product offerings.
Key Responsibilities
At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our prayers sleeves and get work done.
Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.
Benefits
Full-time
Description
About Birdeye
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.
What You’ll Do
The Sales Enablement Specialist supports the delivery and continuous improvement of Birdeye’s onboarding experience for new sales hires. This is an entry-level role ideal for someone looking to grow a career in sales enablement, training, or revenue operations within a fast-paced, AI-driven SaaS company. You’ll help ensure new hires ramp quickly by delivering engaging training sessions, maintaining onboarding content, and supporting enablement programs that align with Birdeye’s go-to-market strategy and product offerings.
Key Responsibilities
- Support the execution of Birdeye’s sales onboarding program for new hires
- Assist in facilitating onboarding sessions, product trainings, and skills workshops
- Help maintain and update onboarding materials in learning management systems (LMS) and enablement tools
- Partner with senior enablement team members to tailor content for different roles (BDRs, Account Executives, Sales Managers)
- Track and report on onboarding metrics such as training completion, ramp progress, and early performance indicators
- Collaborate with cross-functional teams (Sales, Marketing, Product) to keep onboarding content current with product updates and messaging
- Coordinate logistics for onboarding programs, including scheduling sessions and supporting subject matter experts (SMEs)
- Identify opportunities to improve onboarding content and learner experience based on feedback and performance data
- Support adoption of enablement tools and resources across the sales team
- Bachelor’s degree or equivalent experience
- 2 years of experience in sales, training, enablement, customer success, or a related field
- Strong interest in sales enablement, training, or SaaS go-to-market functions
- Excellent organizational skills and attention to detail
- Strong communication and presentation skills, with a willingness to facilitate sessions
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Collaborative mindset with the ability to work across teams
- Eagerness to learn, take feedback, and grow in the role
- Internship or early experience in sales, marketing, customer success, or training
- Familiarity with SaaS business models or sales processes
- Exposure to LMS or enablement tools (e.g., Highspot, Seismic, Lessonly)
- Basic understanding of instructional design or adult learning principles
- Demonstrated agentic mindset—takes initiative, seeks out opportunities to help, and follows through on tasks with accountability
- Exposure to AI tools or large language models (LLMs) (e.g., ChatGPT) for tasks like content creation, note-taking, or workflow support
- Curiosity about how AI can improve sales training, onboarding, and productivity
- Strong willingness to experiment, learn new tools, and adapt in a high-growth environment
At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our prayers sleeves and get work done.
Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.
Benefits
- 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
- Flexible PTO
- 401(k) with company match
- Flexible work from home options available