What are the responsibilities and job description for the E-Scooter Field Operations Specialist - New York City, NY position at Bird?
Job Description
Bird’s cleaner, affordable, and on-demand mobility solutions are available in cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.
The Operations Partner role is a key partner to Bird’s Operations Team. The Operations Partner will work with our local City Operations Manager to manage our fleet of e-scooters in New York City, NY to ensure it stays maintained and deployed to meet the transportation needs of the community. The ideal candidate for this partnership should have a “doer” attitude, excellent time-management and execution habits, and the ability to communicate clearly. As an Operations Partner, you will use our mobile technology to monitor, transport, rebalance, and maintain our vehicles to ensure a safe, environmentally friendly scooter is always available to ride nearby.
Key Responsibilities
We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micromobility.
Bird is the world
Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more, Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
Sound like a place you’d like to partner with? Sweet. Let’s chat.
Role Types: Contract Full-time
License/Certification
#INPR1
Bird’s cleaner, affordable, and on-demand mobility solutions are available in cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.
The Operations Partner role is a key partner to Bird’s Operations Team. The Operations Partner will work with our local City Operations Manager to manage our fleet of e-scooters in New York City, NY to ensure it stays maintained and deployed to meet the transportation needs of the community. The ideal candidate for this partnership should have a “doer” attitude, excellent time-management and execution habits, and the ability to communicate clearly. As an Operations Partner, you will use our mobile technology to monitor, transport, rebalance, and maintain our vehicles to ensure a safe, environmentally friendly scooter is always available to ride nearby.
Key Responsibilities
- Manage the end-to-end operation of the respective portfolio, ensuring charging, deploying, relocating and retrieving vehicles
- Problem solve - prioritize tasks, and overcome obstacles that come your way
- Be resourceful and a self-starter - take initiative and work well without supervision
- Registered Business LLC
- General liability insurance (ability to acquire within 30 days of onboarding)
- General commercial auto insurance (ability to acquire within 30 days of onboarding)
- Valid Drivers License
- Access to a reliable vehicle for work-related duties
- Strong knowledge of the local geography
- Flexible availability and willingness to work daily, including weekends
- Comfortable learning and adapting to new concepts and using new tools
- Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time.
- Self-motivated, energetic and driven individual with the ability to learn new skills and build a team
- Ability to simplify difficult problems into actionable and solvable tasks
- Must have a warehouse space with sufficient electrical capacity to charge vehicles onsite
- Must Own/Rent Van
- This is an independent contractor position, not an employee role.
- You are responsible for your own tools, equipment, and any associated expenses required to complete your work.
- As an independent contractor, you manage your own schedule and workload to meet the operational needs of Bird.
We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micromobility.
Bird is the world
Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more, Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.
Sound like a place you’d like to partner with? Sweet. Let’s chat.
Role Types: Contract Full-time
License/Certification
- Driving License (required)
- New York City, NY (required)
#INPR1
