Cafe Assistant General Manager

Benefits:401(k)401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunity for advancementTraining & developmentVision insuranceAssistant General Manager Bird Rock Coffee RoastersLocation:Del Mar, CAEmployment Type: Full-Time (32-40 hours/week)Reports To: General Manager & Regional Operations ManagerAbout Bird Rock Coffee RoastersSince 2006, Bird Rock Coffee Roasters has been serving San Diego the best possible coffee while supporting farms socially, economically, and environmentally. We're more than a coffee company we're a community of people committed to quality, genuine customer service, integrity, and continuous improvement.The OpportunityWe're looking for an Assistant General Manager who's ready to step into cafe leadership and help drive our business forward. This isn't just about managing shifts it's about developing people, maintaining excellence, and building something meaningful alongside a team that genuinely cares about what they do.You'll work directly with our General Manager to run daily operations, coach and develop your team, and ensure every guest experiences the quality and customer service Bird Rock is known for. This role is perfect for someone who's ready to take the next step in their leadership journey and wants hands-on experience in all aspects of cafe management.What You'll DoLead People & Operations:Support the GM in coaching, developing, and inspiring your teamManage shift operations including opening/closing procedures and service standardsHandle inventory management, ordering, and cost controlStep into problem-solving mode when challenges ariseDrive Excellence:Maintain our product quality standards every single timeEnsure guests receive genuine customer service that reflects our valuesMonitor and improve key metrics: service times, ticket averages, labor costsUphold cafe maintenance and aesthetic standardsExposure to P&L management and understand how your decisions impact the businessGrow & Develop:Participate in ongoing training and leadership developmentBuild your skills in business operations, team management, and specialty coffeeEmbrace fierce conversations and authentic communicationTake ownership of your growth and your team's successWhat We're Looking ForRequired:1-2 years of supervisor or team lead experienceStrong multi-tasking abilities and problem-solving skillsCash handling and POS system experienceAbility to work weekends, holidays, and flexible hoursGenuine passion for customer servicePreferred:3 years in retail or customer service environments2-3 years in cafe, restaurant, or food service1-2 years in specialty coffee (we'll teach you if you're eager to learn!)Experience with inventory managementYou'll Thrive Here If You:Care deeply about coffee quality and attention to detailCommunicate directly, kindly, and authenticallyWant to understand the business, not just run shiftsLead with curiosity and a growth mindsetValue building real relationships with your team and guestsTake pride in creating excellent experiencesWhat We OfferCompetitive compensationHealth benefits (for eligible positions)Free coffee (obviously) and cafe discountsOngoing training and professional developmentClear leadership development pathReady to Join Us?If you're ready to grow as a leader while serving some of the best coffee San Diego has to offer, we'd love to hear from you.To Apply:Send your resume and a brief note about why you're interested in growing with Bird Rock Coffee Roasters.Bird Rock Coffee Roasters is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary : $19 - $21