What are the responsibilities and job description for the Assistant Director position at Birchwood Cottages?
Birchwood Cottages’ mission is to provide quality care and make a difference in the lives of those living with memory loss. At Birchwood Cottages, you will not only build relationships and create memories, but you will be in an environment that empowers, supports, and provides you with the tools to be successful.
The Assistant Director ensures the highest degree of resident care and services by directing operations under the guidance of the Executive Director. Duties will include, but are not limited to, hiring, onboarding, training, staff scheduling, personnel management including employee discipline, emergencies, being on-call, monitoring resident services, marketing, customer service and other duties as assigned.
This position provides the opportunity to mentor, lead and make a difference. Here is a summary of what this role will be responsible for:
- Personnel hiring, onboarding and training
- Manage and be a part of staffing on-call rotation
- Manage and oversee the direct care and other departmental staff scheduling to ensure proper floor coverage
- Participate in leadership meetings
- Plan and lead staff trainings and in-services
- Maintain effective communication with employees, families and residents
- Oversee and monitor compliance within the community
- Mentor and support personnel including periodic check-ins
- Assist and lead staff appreciation efforts to promote a positive work environment
- Participate in employee reviews, coaching and disciplinary meetings
- Support move-in coordination and insure optimum flexibility and the highest level of customer service and professionalism.
- Be a role model when providing resident care and services, ensuring each resident is receiving person-centered care
- Other duties as assigned and as listed in the full job description