Program Supervisor - Conway

Full Time Benefits:

• Health insurance
  • PPO Plan
  • High Deductible Health Plan (HDHP) employee only coverage provided at no cost
• Dental insurance
  • Standard
  • Enhanced
• Vision insurance
• Paid time off (PTO accrues every pay period starting with first fully completed pay cycle after 90 days)
• 401(k) double match offered up to 4%
• Short-term Disability
• Critical Illness
• Supplemental life
• Accident

Safety Sensitive: Yes

Smoke/Tobacco-Free Workplace: Yes

GENERAL DESCRIPTION OF POSITION

Supervision and coordination of Rehabilitative Day Services in a Therapeutic Communities setting. The Program Supervisor works within a Treatment Team to oversee all Program Activities to assure that all members are engaged and participating throughout the day.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

1. High School Diploma/GED is required but prefer Bachelor’s degree or equivalent experience resulting in broad knowledge of adult day rehab programing, supervising, training, direct service delivery, budget management, leadership, communication, and time management.  
2. Must possess a valid and current driver’s license.
3. Certified as a QBHP. Supervisory experience is preferred.
4. Prefer knowledge of the mental health system, Medicaid rules, CSSP, CARF guidelines related to adult day rehab services.
5. Must have proficient computer skills and basic knowledge of word and excel programs.
6. Honest, dependable, self-motivated, and dedicated to Birch Tree Values and Mission. 
7. Ability to perform essential duties and responsibilities satisfactorily.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Must complete all required documentation by the end of their shift every day. 
2. Maintain current certifications as a QBHP to include Face to Face MHP Supervision every 14 days with a minimum of 12 contacts every 90 days.
3. Must complete mandated Inservice training once per 12 month period. Must have a total of eight hours every twelve months beginning with the date of certification as a QBHP
4. Facilitate psycho-educational groups in consultation with leadership/peers regarding topics of focus.
5. Maintain an ongoing, active schedule of activities and interventions for all members.
6. Collaborate with other members of treatment team and other shifts assuring communication of vital member and or other information.
7. Understand and effectively use program materials, ensuring supplies readily available to conduct scheduled groups.
8. Timely completion of work assignments, flexible hours as indicated, and log work on appropriate forms. 
9. Ongoing Program development working closely with treatment teams, Branch Director and members coordinating a weekly program schedule and monitoring the daily delivery of services.
10. Seek innovative ways to enhance the program through community engagement, service projects, and volunteerism.
11. Create a schedule of activities that promote engagement, interaction, etc. and provide to the designated supervisor one week prior to beginning the program. Keep on file a current copy of each member’s individual schedule.
12. Assign member to teams for designated Rehabilitation Coaches
13. Access community resources to enhance program activities and schedule transportation.
14.  Successful identification of community resources and supports members seeking to use resources.
15. Attends regularly scheduled meetings such as weekly supervisions, monthly observed interventions, program supervisor meetings, etc. Must have 12-13 per quarter with no more than 13 days between.
16. Effectively communicates with QBHP’s on shift regarding business needs resulting in few instances of miscommunication that disrupt flow of services.
17.  All documentation is completed timely and efficiently with late services below 8%. 
18. Maintain program supplies, effectively use program materials, and ensure supplies are readily available to conduct scheduled groups.
19. Maintain healthy relationships with members, always respecting appropriate boundaries.
20. Must have the ability to access and transport members in all company vehicles as applicable. This will require a valid driver’s license.
21. The ability to work in a constant state of alertness and in a safe manner.
22. Must be able to work shifts assigned based on the needs of the members and/or branch. Every effort will be made to maintain a consistent schedule but there may times that schedules change on short notice.
23. Must be able to do housekeeping duties, such as, but not limited to, laundry, sweeping, mopping, cooking meals, kitchen clean up, bathroom cleaning, etc.
24. Regular and punctual attendance is required.
25. Perform any other related duties as required or assigned.