What are the responsibilities and job description for the Third Shift Supervisor position at Biotouch?
Third Shift Supervisor
Location: BioTouch – Old Brim
Shift: Third Shift – Overnight – 11:00pm to 7:00am
Position Summary
The Third Shift Supervisor is responsible for overseeing all overnight manufacturing, distribution, and inventory control activities to ensure safe, efficient, and accurate operations. This role leads frontline teams across production, staging, shipping/receiving, and inventory, ensuring continuity from second shift and readiness for first shift handoff.
This individual must be highly self-sufficient, decisive, and hands-on, with the ability to manage multiple functions with limited on-site leadership support.
Job Responsibilities
Key Responsibilities
Production Oversight
- Supervise and support production staff to meet nightly output targets and quality standards
- Ensure adherence to SOPs, GMP standards, and safety protocols
- Troubleshoot production issues in real-time and escalate when necessary
- Monitor labor efficiency, downtime, and waste; drive continuous improvement
Distribution & Logistics
- Oversee staging, picking, packing, and shipping activities to ensure accurate and timely order fulfillment
- Coordinate inbound/outbound shipments and ensure proper documentation
- Ensure dock operations run efficiently and safely during overnight hours
- Resolve shipment discrepancies and communicate issues for next-day follow-up
Inventory Management
- Maintain accurate inventory levels through cycle counts, audits, and system updates
- Investigate and resolve inventory discrepancies (shortages, overages, mis-picks)
- Ensure proper material flow between production and warehouse
- Partner with materials/inventory teams to ensure alignment with system data
Team Leadership
- Lead, coach, and develop a cross-functional overnight team (production warehouse)
- Assign tasks, monitor performance, and hold team accountable to KPIs
- Conduct shift start/end meetings and communicate priorities clearly
- Address attendance, performance, and behavioral issues in partnership with HR
Shift Ownership & Communication
- Serve as the primary decision-maker for all third shift operations
- Ensure smooth handoff between 2nd and 1st shifts with detailed reporting
- Document key issues, production metrics, and incidents from the shift
- Communicate effectively with leadership on escalations and operational risks
Safety & Compliance
- Enforce all safety policies and proactively address hazards
- Ensure compliance with company policies, GMP standards, and regulatory requirements
- Lead incident reporting and initial investigations if needed
Required Skills and Qualifications
Qualifications
- 3–5 years of supervisory experience in manufacturing, distribution, or warehouse operations
- Experience overseeing multiple functional areas (production warehouse/inventory preferred)
- Strong understanding of inventory control, shipping/receiving, and production workflows
- Ability to work independently and lead without direct oversight
- Experience in GMP, regulated, or high-quality environments preferred
- Strong problem-solving and decision-making skills
- Comfortable working in a fast-paced, hands-on environment