What are the responsibilities and job description for the Order Entry Receptionist position at Biotouch?
Purpose of Job: To process incoming order requests from Sales utilizing The Allied Group’s proprietary order entry software to generate a complete work ticket for the purpose of completing project or product on the production floor, answering phones and greeting customers.
Essential Job Functions and Performance Standards:
Education:
Job Responsibilities
Essential Job Functions and Performance Standards:- Responsible for the data entry of information obtained from the sales order write-up into the Order Entry System to generate a complete work ticket to be used on the production floor.
- Responsible to output and verify all information and layout of the work ticket prior to submitting to the next production process adhering to the Allied Group’s Quality System.
- Responsible to maintain files of open and closed work tickets.
- Responsible to follow all work procedures and instructions per training and instruction by department Supervisor. Responsible to communicate any questions to the appropriate person or department.
- Responsible to adhere to all safety rules and regulations.
- Responsible to conduct all quality checks and adhere to the Allied Group Quality System.
- Work to maximize efficiency and productivity on all projects by utilizing all of the resources available.
- Project a positive attitude and promote teamwork.
- Responsible to attend and participate in any and all daily, weekly, monthly, quarterly or annual meetings per invitation and instruction.
- Utilize our quality management system to promote an understanding of our customer needs and expectations
- Help promote a culture where we exceed customer expectations
- Responsible to comply with the Allied Group Quality Policy & Quality Management System.
- Answering phones and greeting customers.
Required Skills and Qualifications
Education:
High School Diploma or equivalent
Experience:
Data Entry
Skills:
Read/write English, Math calculations, Computer skills, typing