Manager, Medical Information

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Objectives/Purpose

Job Description

• Support delivery of US Medical Information services for PDT, ensuring timely and accurate responses.
• Contribute to the development and maintenance of PDT MI content.
• Management of complex inquiries through the second line escalation process, under the supervision of the Medical Information Lead
• Management of daily interactions with vendors and third party providers
• Support digital, omnichannel, and AI-enabled MI activities.
  
  
  

Accountabilities

• Deliver timely, accurate PDT medical information responses across all channels, including digital platforms.
• Develop and update MI materials (SRDs, FAQs, digital modules).
• Support escalated inquiry resolution requiring TA knowledge.
• Ensure accurate AE/PC reporting and adherence to MI SOPs.
• Develop and deliver training programs for internal stakeholders and vendor teams, incorporating digital learning platforms and interactive modules to promote best practices and digital fluency.
  
  
  

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise

• Solid understanding of MI processes and scientific content development.
• Working knowledge of digital MI tools and platforms.
  
  
  

Decision-making and Autonomy

• Operates with guidance; exercises judgment within defined responsibilities.
  
  
  

Interaction

• Collaborates with Medical Affairs, Global MI, and vendor partners to support MI activities.
  
  
  

Innovation

• Ability to create innovative solutions to complex problems
  
  
  

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:(List the essential and desirable education and competency requirements to perform the primary responsibilities of the job. Any minimum requirements should be noted.)

• A medical or scientific degree is required
• > 2 years of related work experience
• >2 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required
• Good knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines
• Previous therapeutic area experience within the area of PDT preferred
  
  
  

Takeda Compensation And Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Lexington, MA

U.S. Base Salary Range

$127,400.00 - $200,200.00

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

LocationsLexington, MA

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time

Job Exempt

Yes

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.