What are the responsibilities and job description for the IT Support Associate position at BioSpace?
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Come work with scientists to harness the power of their data with technology!
The IT team is actively looking for an LIS Support Specialist. Are you passionate about helping scientists utilize state-of-the-art technology solutions to acquire, process and manage their data? If so, bring YOUR skills and talents to Lilly where you’ll have the chance to create an impact on the lives of patients.
What You’ll Be Doing
In this role, you will help maintain and troubleshoot lab-based instrument controller PCs, instrument software, scientific applications, and related tools. You will work closely with scientists at 201 Brookline Avenue and collaborate with IT Infrastructure, IT Operations/End User Services, and Lab Operations/Facilities to address technical issues and enable day-to-day lab operations across Verve’s Research and QC labs. Whether you are interested in the research and development of new medicines, optimizing our business, or driving efficiency into our operations, we have a position for you!
How You’ll Succeed
Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.
Research IT
Research Tech unites science with technology to accelerate the Research and Development of medicines and to deliver therapeutic innovations. The team leverages technology and platforms to streamline scientific experimentation to help Researchers follow the science, to understand the disease and identify potential therapies. They are at the forefront of advanced analytics to enable data driven drug discovery, to innovate so Scientists can rapidly analyze and accelerate the discovery of new medicines.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$71,250 - $167,200
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Come work with scientists to harness the power of their data with technology!
The IT team is actively looking for an LIS Support Specialist. Are you passionate about helping scientists utilize state-of-the-art technology solutions to acquire, process and manage their data? If so, bring YOUR skills and talents to Lilly where you’ll have the chance to create an impact on the lives of patients.
What You’ll Be Doing
In this role, you will help maintain and troubleshoot lab-based instrument controller PCs, instrument software, scientific applications, and related tools. You will work closely with scientists at 201 Brookline Avenue and collaborate with IT Infrastructure, IT Operations/End User Services, and Lab Operations/Facilities to address technical issues and enable day-to-day lab operations across Verve’s Research and QC labs. Whether you are interested in the research and development of new medicines, optimizing our business, or driving efficiency into our operations, we have a position for you!
How You’ll Succeed
- You will bring your skills to provide technical support for GxP and non-GxP scientific users, including troubleshooting, system administration, reporting, development, and implementation.
- By working jointly with scientists and IT colleagues, you’ll help evaluate, implement, and maintain systems that improve processes, streamline workflows, and increase lab productivity.
- With a high level of curiosity, you will help implement and administer new technologies, including GxP and non-GxP lab systems.
- Assisting with creation of technical work instructions and related documentation.
- Maintaining and troubleshoot lab instruments and software such as Agilent, Chemstation, MiSeq, Sartorius, Sciex Analyst, Bruker, MassLynx, and Waters Empower.
- 2 years of relevant experience, preferably within pharma/biotech
- Flexibility and teamwork with excellent interpersonal, communication, problem solving, and documentation skills.
- Ability to manage multiple tasks and priorities while applying sound judgment and strong problem-solving skills.
- Familiarity with lab instruments and software such as Agilent Chemstation, Sciex Analyst, MassLynx, Bruker, Waters Empower, sequencers, ELNs, LIMS, and SDMS, etc.
- Exposure to system administration tasks within platforms such as LIMS, ELNs, or chromatography data systems is a plus.
- Exposure to GxP environments and familiarity with 21 CFR Part 11, change controls, and computer system validation is a plus.
- Minimum of a high school diploma or equivalent
- 1 years of relevant experience, preferably within pharma/biotech
- Experience with tools such as VB, XML, ColdFusion, Java, SQL, Toad, APIs, or software integration tools is a plus.
- Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1
- Position may require 25% Travel
- Position is located at Verve Fenway in Boston, Massachusetts working on site.
Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.
Research IT
Research Tech unites science with technology to accelerate the Research and Development of medicines and to deliver therapeutic innovations. The team leverages technology and platforms to streamline scientific experimentation to help Researchers follow the science, to understand the disease and identify potential therapies. They are at the forefront of advanced analytics to enable data driven drug discovery, to innovate so Scientists can rapidly analyze and accelerate the discovery of new medicines.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$71,250 - $167,200
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Salary : $71,250 - $167,200