Demo

Associate Director, PAP - PSS Affordability COE

BioSpace
Cambridge, MA Full Time
POSTED ON 10/23/2026
AVAILABLE BEFORE 11/20/2026
Job Title: Associate Director, PAP - PSS Affordability COE

Location: Cambridge, MA

About The Job

At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science. As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies.

The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers.

About The Team

The Sanofi Patient Support Services (PSS) Affordability Center of Excellence (COE) is a team whose mission is to design and govern modular,flexibleand scalable affordability solutions that deliver measurable value for both patients and the enterprise, while evolving with a rapidly changing policy and payer landscape.

Our team operates as strategic partners, program architects, operators, and problem solvers.

Position Overview

TheAssociate Director, PAP will enable operational excellence and implement best practices to support PAP programs. This position will report to the Director, PAP & Free Goods Programs within the Affordability COE.

This role is responsible for the management and implementation of Rare Blood Disorders and Oncology PAP strategy. This role ensures that the PAP offering operates effectively and evolves in response to market dynamics, supporting patient access to therapies.

About Sanofi

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main Responsibilities

Program Management & Operations

Guide and enhance the management of PAP Program(s), including ensuring all SOPs, business rules, process flows and procedures represent best practices from an enterprise-wide Affordability COE perspective.

Manage contracts with external vendors providing PAP and Free Good Services.

Ensure smooth implementation of PAP services for new product indications.

Monitor changes to Medicare/Medicaid policies and implement and refine processes and/or business rules that align with current landscape (e.g. Low Income Subsidy (LIS), Medicare Prescription Payment Plan (M3P)).

Manage patient case escalations as needed.

Partner with brand PSS Team(s) and Hub Vendor to streamline CRM update requests.

Develop and maintain inventory management protocol with Free Goods pharmacy, ensuring cycle counts are performed and reconciled against shipments. Develop a product forecast to ensure inventory needed for PAP programs appropriate for current health insurance and access landscape.

Ensure all team members are complaint with regulatory and AE/PV reporting requirements and the Patient Program Tracker reporting requirements.

Program Enhancements

Implement Affordability enhancements related to PAP and/or Free Goods programs ensuring project plans, deliverables, budgets, and timelines for the program(s) meet enterprise needs.

Analyze program reports, dashboards, and trends to make recommendations that continuously improve service delivery and better meets patient needs.

Partner with brand PSS Team(s) and external vendor(s) to identify opportunities for improvement through quarterly business reviews

Program Communications

Collaborate and communicate cross-functionally as needed and appropriate with FRMs, PSS Stakeholders, Brand Stakeholders, Analytics & Reporting, Platform, Digital, Legal, and compliance teams about program updates and changes.

Work with internal PSS brand team(s) to ensure HUB vendor has appropriate program training resources available to them.

Determine resources that may be needed for Field Teams related to PAP and Free Goods and develop in partnership with our agency of record as well as internal brand marketing teams and internal stakeholders.

About You

Basic Qualifications:

BA/BS degree is required.

5 years of experience in affordability program management, patient support services, case management, hub services, or a related field within the pharmaceutical or healthcare industry.

Preferred Qualifications

Advanced degree (MBA,MFin, MPH) preferred.

Excellent understanding of patient affordability issues, access dynamics, policy and payer landscape in the U.S. healthcare system, and best practices in manufacturer free goods programs.

Deep knowledge of regulations governing pharmaceutical free goods programs in the United States

Ability to create compelling narratives via PowerPoint presentations

Be a leader for change

Ability to travel up to 25% of time.

Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with vendors and internal stakeholders.

Experience working in cross-functional roles and collaborating with leadership teams.

Excellent problem-solving skills and analytical with the ability to identify trends and implement improvements.

Strong organizational skills with the ability to adapt to change in a high-energy and fast-paced environment.

Ability to influence without authority, including presenting a business case / proposal for change to senior management.

Ability to provide clear guidance to analytics and reporting teams to enable simple, yet effective and insightful, free goods dashboards.

Why Choose US?

Bring the miracles of science to life alongside a supportive, future-focused team.

Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.

Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

#GD-SG

#vhd

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Salary.com Estimation for Associate Director, PAP - PSS Affordability COE in Cambridge, MA
$105,401 to $133,665
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Associate Director, PAP - PSS Affordability COE?

Sign up to receive alerts about other jobs on the Associate Director, PAP - PSS Affordability COE career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$175,272 - $244,410
Income Estimation: 
$74,062 - $95,293
Income Estimation: 
$111,858 - $155,666
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at BioSpace

  • BioSpace Utah County, UT
  • Tris Pharma, Inc. (www.trispharma.com) is a leading privately-owned U.S. biopharmaceutical company focusing on development and commercialization of innovat... more
  • 14 Days Ago

  • BioSpace Little Rock, AR
  • Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and ... more
  • 14 Days Ago

  • BioSpace Frederick, MD
  • Job ID: req4714 Employee Type: exempt full-time Division: Facilities, Maintenance & Engineering Facility: Frederick: Ft Detrick Location: PO Box B, Frederi... more
  • 14 Days Ago

  • BioSpace Uxbridge, MA
  • Build our future together Regeneron is founded on the belief that the right idea, combined with the right team, can lead to significant transformations. Ou... more
  • 14 Days Ago


Not the job you're looking for? Here are some other Associate Director, PAP - PSS Affordability COE jobs in the Cambridge, MA area that may be a better fit.

  • Nova Biomedical Waltham, MA
  • Nova Biomedical: One Global Brand. One Vision. Together under one name. Advanced Instruments and Nova Biomedical are now united under one brand, Nova Biome... more
  • 12 Days Ago

  • SOUTH MIDDLESEX OPPORTUNITY COUNCIL Framingham, MA
  • Summary: Responsible for the day-to-day operations of a Co-Occurring residential program for 16 women with a history of mental health and substance use. Re... more
  • 13 Days Ago

AI Assistant is available now!

Feel free to start your new journey!