Ambulatory Infusion Clinic Medical Assistant

INTRODUCTION

Company Overview

This position is available with Lux Infusion, a BioMatrix company.

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes.

At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners.

Compensation

Starting At $22.00 Per Hour & May Increase Based Upon Experience

Schedule

It is anticipated that an incumbent in this role will work forty (40) hours per week during the clinic’s hours of operation: Monday through Friday between 8:30am and 5:30pm Alaska Standard Time. Schedule flexibility may occur based on business needs.

Location:

It is anticipated that an incumbent in this role will work on-site at our location in Anchorage, AK. Work location subject to change based on business needs.

Job Description

The Medical Assistant (MA) plays an essential role in supporting the clinical infusion team. This position is responsible for assisting with patient intake, preparing treatment areas, coordinating patient flow, and ensuring overall efficiency within the infusion center. The ideal candidate is detail-oriented, highly organized, and dedicated to providing outstanding patient care in a fast-paced clinical environment.

Qualification Requirements

• High school diploma or GED required
• Minimum of one (1) year of experience in a healthcare environment required
• Strong understanding of medical procedures, patient care, and documentation
• Excellent time management, communication, interpersonal communication, organizational and analytical skills
• Skills with prioritization and multi-tasking
• Proficiency with problem resolution
• Self-motivated and self-disciplined
• Computer aptitude
• Mathematical aptitude
• Maintain strict patient confidentiality and uphold all patient care principles
• Remain adaptable and willing to assist in different areas of the infusion center as needed
  
  

Qualifications Preferred

• Completion of an accredited Medical Assistant (MA) program preferred
• Current Medical Assistant certification (CMA, RMA, or equivalent) preferred
• Prior professional Medical Assistant experience preferred
• Prior infusion environment experience preferred
  
  

Essential Functions And Responsibilities

• Greet and prepare patients for their infusion treatments, ensuring a welcoming and professional environment.
• Obtain and document patient vital signs, medical history, and medication information.
• Assist providers with patient examinations and procedures as needed.
• Prepare infusion suites by ensuring all necessary supplies and equipment are available.
• Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system.
• Educate patients on procedures, answering basic questions under the supervision of a nurse or provider.
• Assist with administrative tasks, including scheduling appointments, verifying insurance forms, and managing patient follow-ups.
• Monitor and restock medical supplies, ensuring proper inventory levels.
• Maintain a clean, organized, and compliant clinical environment, following infection control protocols.
• Communicate effectively with nurses, nurse practitioners, and other healthcare professionals to ensure smooth patient care coordination.
• Assist with patient triage, directing urgent concerns to the appropriate clinical team members.
• Follow all HIPAA guidelines and maintain strict confidentiality regarding patient information.
• Participate in ongoing training and development to stay current with best practices.
• Perform other duties as assigned by the Site Nurse Practitioner or Director of Clinical Operations.
  
  

Knowledege, Skills And Abilities Requirements

• Strong communication and interpersonal skills with a patient-first approach.
• Ability to work efficiently in a fast-paced clinical setting.
• Knowledge of medical terminology and basic clinical procedures.
• Proficiency in electronic medical records (EMR) and data entry.
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize workload effectively.
• Knowledge of infection control protocols and workplace safety standards.
• Ability to work independently while collaborating with a healthcare team.
  
  

Communication Skills

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  
  

Computer Skills

• Become and remain proficient is all programs necessary for execution.
  
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• This position requires walking, sitting, standing, kneeling or stooping
• This position requires the use of hands to finger, handle or feel objects and the ability to reach with hands and arms.
• This position requires constant talking and hearing.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• This position must occasionally lift and/or move up to 20 pounds.
• Required to move/lift physical hardware.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com or 954.385.7322 x 1425.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other

• Will participate in legal and ethical compliance training each year.
• Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures.
• Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual.
• Will not participate in any conduct considered to be unethical or illegal.
  
  

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.