Transport & Warehouse Supervisor

At Biocair, our Transport & Warehouse team plays a critical role in delivering specialist logistics services while ensuring operational excellence, compliance and customer satisfaction. Reporting to the Transport & Warehouse Manager, the Transport & Warehouse Supervisor leads local transport and warehouse operations, supports team development and uses operational insight to drive continuous improvement.

This role combines people leadership, operational performance management, fleet oversight, data ownership and process improvement. You'll work closely with operational teams, IT, Procurement, Customer Care and Business Development to help deliver a safe, efficient and high-performing transport operation.

We welcome applications from candidates with logistics, transport planning, dispatch, fleet operations or other transferable operational leadership backgrounds.

Role Responsibility and Accountability Overview:

• Lead, coach and develop Transport & Warehouse team members.
• Act as an escalation point for shipment deviations and operational challenges.
• Own and maintain local transport processes and supporting SOPs.
• Analyse operational data and performance metrics to identify trends and improvement opportunities.
• Establish, monitor and improve transport KPIs.
• Design and implement corrective and preventative actions (CAPAs).
• Support fleet maintenance planning, servicing schedules and record management.
• Collaborate with suppliers, customers and internal stakeholders to improve service performance.
• Act as local Product Owner for transport management system functionality.
• Own local transport data quality standards and conduct regular audits.
• Support customer and compliance audits.
• Promote health, safety, compliance and risk management across all transport and warehouse activities.

What you'll bring:

• Experience leading logistics, transport planning, dispatch or comparable operational teams.
• Ability to analyse operational data and use insight to improve performance.
• Experience implementing process improvements and solving operational challenges.
• Strong leadership, coaching and team development capability.
• Ability to balance operational priorities while maintaining service quality and compliance.
• Advanced Microsoft Office skills including Excel, Outlook, Teams and Word.

Useful additional experience includes:

• Pharmaceutical, life sciences or regulated logistics environments.
• Freight forwarding or specialist transportation operations.
• Fleet management exposure.
• Experience acting as a systems super-user, product owner or business process owner.
• Experience supporting data quality and operational reporting initiatives.

What We Offer You:

Comprehensive benefits including:

• Medical FSA and Dependent care FSA
• Medical coverage with company-funded HRA to offset individual deductible
• Medical & Dependent Care FSAs
• Dental & Vision insurance
• Short-term disability & sick leave
• Parental leave (maternity & paternity bonding)
• 15 days annual leave public holidays floating holidays birthday leave
• 401(k) and Roth IRA with up to 6% match
• Employee Assistance Programme

Work Structure:

• Full-time, Monday to Friday 08:30 – 17:30
• Fully onsite at our Boston office in Woburn (MA 01801)

To learn more about Biocair, please visit us at: https://www.biocair.com/

Diversity & Inclusion:

Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: globaltalentacquisition@biocair.com

Right to Work:

Biocair values diversity and strives to build a culture where everyone feels welcome and included. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note:

• Applicants must have the right to work in the United States.
• Visa sponsorship is not available for this opportunity.

All offered candidates are subject to pre-employment screening which includes a denied party background check, a motor vehicle records check, and an E-Verify work authorization check. Sponsorship is not available for this opportunity.

How We Recruit:

Once we have received your application, our Talent Acquisition (TA) team aims to respond within 3 working days. The process typically includes:

1. First-stage interview (Teams)

2. Second-stage interview (onsite)

This gives you the opportunity to meet key stakeholders and experience the team and environment first hand.

Additional Information:

• Applications close on: Tuesday 3rd November 2026 (we reserve the right to close the vacancy early should we receive enough applications)