Senior Portfolio Manager

At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . . and we are growing. Our culture is fast-paced, fun and never boring. Because we work across numerous clients and drug modalities, your career can develop rapidly. You’ll gain experience with a variety of challenges all while you enable life-changing, life-saving therapeutics to the patients who need them.

The Senior Portfolio Manager is responsible for managing a portfolio of strategic client programs across the BioAgilytix global network. This role serves as a key client-facing leader, ensuring effective program execution, strong cross-functional coordination, and high-quality delivery aligned with client expectations.

Operating within a global, matrixed CRO environment, the Senior Portfolio Manager partners closely with Project Management, Business Development, and Finance to support program delivery, financial accuracy, and client satisfaction. The role focuses on execution excellence, risk identification, and portfolio-level coordination, while contributing to continuous improvement initiatives and portfolio management best practices.

Essential Responsibilities:

• Serve as a primary point of contact for assigned strategic client programs, maintaining strong working relationships and ensuring alignment with client expectations
• Support a client-centric approach to program delivery, working in close partnership with site-based Project Managers
• Provide consistent communication and coordination across clients and internal stakeholders
• Oversee delivery of programs across multiple sites, ensuring alignment with timelines, scope, and quality expectations
• Partner with Project Managers to support execution across all phases, from analytical development through project close-out
• Ensure visibility into program status, key milestones, and potential risks
• Collaborate with Business Development, Proposals, and Finance to support scope alignment and updates, pricing and contract modifications (as needed), resolution of invoicing and purchase order issues
• Act as a liaison across functions to ensure smooth program execution and stakeholder alignment
• Execute client governance meetings, including preparation of materials, facilitation, and follow-up actions
• Provide data-driven insights and recommendations to governance forums to support informed decision-making
• Proactively identify risks and issues, escalating through appropriate channels and supporting resolution
• Support portfolio financial performance through forecast accuracy, invoicing accuracy, milestone tracking and financial coordination with Finance
• Contribute to the development and tracking of additional portfolio KPIs
• Promote consistency in portfolio and program execution by recommending and reinforcing best practices
• Support the adoption of tools, templates, and processes that enhance delivery and visibility
• Contribute to PMO initiatives and continuous improvement efforts, including supporting transformation activities as needed

Minimum Preferred Qualifications:

 Education & Experience

• Bachelor’s degree in Life Sciences or related field (Master’s preferred)
• 8 – 10 years of experience in biotechnology, pharmaceutical, or CRO environments
• 3 – 5 years’ experience in project/program management, including multi-site program delivery
• 3 – 5 years’ experience in portfolio-level coordination or oversight for strategic accounts
• Experience in bioanalytical services preferred
• Exposure to CDMO/CMO environments a plus

Skills

• Strong client management and communication skills, with the ability to build effective working relationships
• Demonstrated ability to manage complex, cross-functional programs in a matrix environment
• Solid understanding of financial processes, including forecasting and invoicing
• Effective risk identification and problem-solving capabilities
• Ability to operate with autonomy while aligning with broader organizational goals
• Strong organizational and coordination skills with attention to detail
• Proficiency with project management tools (e.g., Smartsheet or equivalent)
• PMP certification preferred

Supervisory Responsibility

• This position has no supervisory responsibilities

Supervision Received

• Infrequent supervision and instructions
• Frequently exercises discretionary authority

Working Environment

• Primarily office
• Routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets

Physical Demands

• Ability to access and use a variety of computer software
• Ability to communicate information and ideas so others will understand, with the ability to listen to and understand information and ideas presented through spoken words and sentences
• Frequently interacts with others to obtain or relate information to diverse groups
• Ability to perform under stress and multi-task
• Regular and consistent attendance

Position Type and Expected Hours of Work

• This is a full-time position that is local to North Carolina but remote
• Travel is expected with an anticipated amount up to 25%
• Some flexibility in hours is allowed, but the employee must be available during the “core” work hours as published in the BioAgilytix Employee Handbook
• Occasional weekends, holiday, and evening work required

BENEFITS AND OTHER PERKS

Medical Insurance (HDHP with HSA; PPO), Dental Insurance, Vision Insurance, Flexible Spending Account (medical; dependent care), Short Term Disability | Long Term Disability Life Insurance, Paid Time Off (4 weeks per year), Parental Leave, Paid Holidays (9 scheduled; 5 floating), 401k with Employer Match, Employee Referral Program

COMMITMENT TO EQUAL OPPORTUNITY

BioAgilytix provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other group protected by federal, state, or local law.