What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Bio Behavioral Institute?
Patient Services Coordinator | Behavioral Health | Full-Time or Part-Time
Full-Time or Part-Time Opportunities Available
Location: Great Neck, NY
Pay: $23.00–$25.00 per hour (based on experience)
About Bio Behavioral Institute
Bio Behavioral Institute is a nationally recognized specialty practice dedicated to the treatment of Obsessive-Compulsive Disorder (OCD), anxiety disorders, Body Dysmorphic Disorder (BDD), Body-Focused Repetitive Behaviors (BFRBs), and related conditions.
We are seeking compassionate, organized, and dependable Patient Services Coordinators to join our growing administrative team.
What You'll Do
As a Patient Services Coordinator, you'll serve as one of the first points of contact for our patients and help ensure a smooth, welcoming, and organized experience throughout their care.
Responsibilities include:
- Welcome and assist patients in person, over the phone, and through email
- Complete patient registration and maintain accurate demographic and administrative records.
- Collect payments and assist patients with administrative questions regarding their accounts.
- Coordinate administrative communication between patients, providers, and internal departments
Qualifications Required
- Minimum of 2 years of administrative, customer service, or healthcare office experience
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
Preferred
- Experience in a behavioral health, mental health, psychology, psychiatry, counseling, or specialty healthcare practice
- Clerical experiance a plus
- Experience with patient scheduling, patient coordination, insurance verification, or reimbursement documentation
Schedule
We are currently hiring for either:
- Up to Two Full/Part-Time Patient Services Coordinators Typical Office Hours
- Monday–Thursday: 9:30 AM – 7:00 PM
- Friday: 9:30 AM – 4:00 PM
Schedules will be determined based on the position offered and departmental needs.
If you're looking for an opportunity to grow professionally while making a positive impact on patients' lives, we'd love to hear from you.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Application Question(s):
- Do you have at least 2 years of administrative, healthcare, or customer service experience?
Ability to Commute:
- Great Neck, NY 11021 (Required)
Work Location: In person
Salary : $23 - $25