What are the responsibilities and job description for the Customer Service/Retail Associate (DME) position at Binson's Hospital Supplies Inc.?
???? Now Hiring: Customer Service/Retail Associate???? Location: 9362 Castlegate Drive, Indianapolis, IN 46256???? Schedule: Monday–Friday | 8:30 AM – 5:00 PMAt Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.???? The Role: Customer Service/Retail AssociateTo support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.???? What We're Looking ForHigh School Diploma or equivalent Friendly, outgoing communicator who loves connecting with peopleSkilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus!Super organized with a keen eye for detailCompassionate and always focused on making customers feel cared forDurable Medical Equipment (DME) experience preferred???? What You’ll Be DoingWelcome patients and visitors with a warm smile and professional vibeHelp customers find the perfect medical supplies tailored just for themObtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experienceShare helpful info on product features and how to use them confidentlyQuickly and kindly handle questions or concerns—making every experience a great oneProcess sales smoothly and securely, handling cash, cards, and insurance like a pro???? Perks & BenefitsCompetitive pay ????Full benefits: Medical, Dental, Vision & Life Insurance ????Paid time off floating holiday ????401(k) Retirement Savings Plan ????Training and growth opportunities ????