What are the responsibilities and job description for the Customer Service/Respiratory Specialist position at Binson's Hospital Supplies Inc.?
???? Now Hiring: Customer Service/Respiratory Specialist
???? Location: 13450 Farmington Rd, Livonia, MI 48150
???? Schedule: Monday–Friday | 8:30 AM – 5:00 PM
At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.
???? The Role: Customer Service/Respiratory Specialist
You’ll be the go-to person helping patients breathe easier—literally. From setting up life-changing CPAP devices to making sure patients feel confident and cared for, this role is perfect for someone who loves helping others, explaining how things work, and being part of a mission that matters.
???? What We're Looking For
A high school diploma or equivalent
Great communication and people skills
Excellent customer service
???? What You’ll Be Doing
Review physician orders for equipment set ups
Set up CPAP, BiPAP, and related respiratory equipment
Educate patients on proper use, mask fitting, cleaning, and maintenance
Demonstrate equipment operation and answer patient questions
Ensure patients understand compliance requirements and follow-up procedures
Accurately document patient information, equipment serial numbers, and setup details
Troubleshoot equipment issues and coordinate repairs or replacements as needed
???? Perks & Benefits
Competitive pay ????
Full benefits: Medical, Dental, Vision & Life Insurance ????
Paid time off floating holiday ????
401(k) Retirement Savings Plan ????
Training and growth opportunities ????