Enrollment and Advising Specialist, Decker College - Binghamton University

Budget Title: Senior Staff Assistant (SL-3)

Salary: $57,151

Binghamton University's Decker College of Nursing & Health Sciences, located at the health sciences campus in Johnson City, New York, is hiring a full-time Enrollment and Advising Specialist to join the Division of Advising & Academic Excellence to support students enrolled in exclusively online programs. The Enrollment and Advising Specialist will work collaboratively with Decker and Binghamton University faculty and staff to help students succeed academically and personally at Binghamton University, progress to graduation, and enhance the student experience. Success in this role requires the capacity to thrive in a dynamic environment.

Responsibilities include:

• Advising prospective, newly admitted, and current students
• Developing and maintaining a communication and check-in plan for assigned caseload of students
• Monitoring and responding quickly to early alert flags
• Monitoring progress toward degree for assigned caseload and making program adjustments whenever necessary
• Referring students to available on and off-campus support services
• Providing support for petition review and escalation
• Developing, planning, and participating in recruitment materials and events (some travel required)
• Creating and maintaining advising guides and transfer agreements
• Managing online program yield initiatives, including communication streams and calling projects
• Performing timely application review
• Managing transfer course equivalencies, evaluations, and articulations
• Facilitating timely degree conferral
• Serving on committees as assigned
• Maintaining thorough knowledge of degree requirements for current programs, including the University's General Education requirements and their application to each current and prospective student
• Effectively communicating with faculty, staff, students, and other departments to enhance the online student experience
• Assisting with the management of the shared email accounts
• Contributing to the maintenance of advising and academic information (electronic and print)
• Reading and sharing publications with advising staff to maintain knowledge about best practices in student advising
• Maintaining databases (such as Nursys® and enrolled students)

The approximate allocation of time is:

• 50% Student advising (enrolled student caseload and prospective students)
• 25% Recruitment and yield initiatives (some travel required)
• 25% Administrative

• Bachelor's Degree (or higher)
• Demonstrated understanding of the role of academic advising in enhancing student learning, development, and outcomes
• Experience with public speaking and presentations
• Ability to effectively, professionally, and tactfully interact and communicate, both orally and in writing with students, faculty, staff and visitors
• Ability to maintain strict confidentiality
• Effective interpersonal skills
• Demonstrated understanding of and sensitivity to students' diverse socioeconomic, cultural, and developmental needs
• Organized, proactive and the ability to work independently as well, as collaboratively, within a team
• Valid driver's license to operate a vehicle in NYS
• Ability to work occasional evening and weekend hours.

Preferred:

• Master's degree in a field related to academic advising or healthcare
• Academic advising experience
• Experience supporting online or nontraditional students
• Experience with G Suite by Google, DegreeWorks, Slate, SAS, Banner or similar business systems
• Experience in survey development, distribution, and analysis

Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer.

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:
https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.