What are the responsibilities and job description for the Admissions Clerk position at Bingham Memorial Hospital?
We are looking for a highly motivated CNA to join our growing team at Grove Creek Medical Center! You must be willing and able to learn new skills and adapt to change often, as the medical field is ever changing. You must have good communication skills and be detail oriented.
JOB REQUIREMENTS
Minimum Education: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Computer skills are necessary.
Required Licenses / Certifications: BLS, CNA-perferred.
Required Skills, Knowledge and Abilities: Ability to read and write English. Understand and carry out written instructions. Ability to work with figures being able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Have the ability to get along well with others, especially under stressful conditions. .
BASIC PURPOSE OF THE JOB
The quality clerk is responsible for gathering demographic and insurance information from the patients in an accurate and timely manner. The Quality clerk will provide information on the process of Quality and will advise the patient of directions to the service area. The Quality Clerk will facilitate the use of the greeters for patient’s escort to appropriate areas. The clerk will assist quality reporting by tracking and reporting data. Assists nurses with clerical duties.
ESSENTIAL FUNCTIONS
Obtains signed statement(s) from patient to protect hospital's interests. Enters patient information into computer and routes appropriate copies and forms to designated departments. Explains hospital regulations such as visiting hours, payment of accounts, and patient rights. Screens patients for need of assistance in paying their bill and refers to financial counselor or other agency. Treats patients and their families with respect and dignity. Ensures confidentiality of patient's information in compliance with HIPPA and other state and federal regulations. Communicates appropriately and clearly to Supervisor, coworkers, physicians, and the public. Interacts professionally with public, patients, physicians, and coworkers and provides explanations and verbal reassurances as necessary. Answers telephone in a polite manner and communicates information to the appropriate personnel/family member. Answers switchboard and directs all incoming calls as appropriate (when the switchboard operator is off duty.) Handles cash, including taking payments, recording payments, giving change, providing receipts, and balancing cash drawer. Responsible for maintaining a high level of cleanliness and organization for the Quality area. Listens compassionately and actively to questions and concerns of the patients and/or family and friends. Able to interrelate and communicate with physicians, medical staff, attorneys, and other professionals. Educates, informs, and assists patients and/or family members as to the follow up requirements and standards of related agencies. Oversee the medical record functions and ensure that all processes are completed and accurate on a daily basis. Analyzes patient records for timeliness, completeness, accuracy, and appropriateness of health information that is consistent with hospital policy. Chart Assembly and completion: Charts are prepped, scanned and indexed according to BMH electronic chart process. Print discharge census for designated service types, mark off charts received from discharged census. Charts that are incomplete will be electronically tagged in BMH’s electronic health record by Physician and type of document. Check chart for other deficiencies, review for signature, blanks on any dictation, physician progress notes, orders and EKG's. Mark deficiencies in computer, and print weekly reports to identify provider deficiencies. Identifies and reports documentation deficiencies to team members and follows up to ensure deficiencies are corrected. Files medical records charts in the appropriate format and sequences. Performs quality assurance audits of medical record charting. Releases information to patients with proper authorization, and other facilities; physician’s offices, hospitals for continuation of patient care as needed. Protect patients’ health information for confidentiality, authorized access for treatment, and data security. Accepts other duties as assigned by Supervisor, Manager, Division Head or Administration. Abstracts quality data and reports data to quality director.
Can locate and knows how to access general & departmental specific resources and policies for infant feeding and support of breastfeeding mother-baby dyads.
Supports the Baby Friendly Hospital Initiative attainment and maintenance.
