What are the responsibilities and job description for the F&B Outlets Attendant - Reserve position at Biltmore?
Job Description
$16.32 - $18/hour average, dependent on business volume & tips (Minimum of $16.32/hr). Reserve: a position working up to 20 hours per week (between 100-999 hours per year)
The F&B Outlets Attendant delivers world class guest service to guests in a timely, friendly manner in assigned work areas, which involve food and beverage operations at all Outlets locations including: Biltmore Dairy Bar, Bake Shop, Courtyard Market, Conservatory Café, various satellite Carts, and the food and beverage area at the Concert Series. Working in a cohesive group to keep the area stocked, cleaned, and in a manner of great presentation for the pleasure and service to our guests.
Essential Job Duties
Weekend & holiday availability required.
$16.32 - $18/hour average, dependent on business volume & tips (Minimum of $16.32/hr). Reserve: a position working up to 20 hours per week (between 100-999 hours per year)
The F&B Outlets Attendant delivers world class guest service to guests in a timely, friendly manner in assigned work areas, which involve food and beverage operations at all Outlets locations including: Biltmore Dairy Bar, Bake Shop, Courtyard Market, Conservatory Café, various satellite Carts, and the food and beverage area at the Concert Series. Working in a cohesive group to keep the area stocked, cleaned, and in a manner of great presentation for the pleasure and service to our guests.
Essential Job Duties
Weekend & holiday availability required.
- Serving and taking care of the guest, through following all area SOP’s, guidelines, and standards.
- Keeping the area stocked and well maintained. Keep product stocked and fresh at all times.
- Responsible for learning Micros system, and maintain excellent money skills. Keeping work area cleaned and sanitized following Health Department guidelines.
- To be able to multi-task, and be a team player
- Adhere to policy/guidelines with the ability to follow directions.
- Understanding and following of the “FIFO” procedure. Have Fun.
- High school diploma (or GED).
- One year of previous hospitality, restaurant, retail and/or guest service experience required.
- Solid math skills and the ability to handle cash and credit transactions
- Must have a cheerful, caring, and considerate attitude and a genuine desire to deliver world class service.
- Excellent communication skills.
- Must be adaptable to a fast paced environment and be a hard worker.
- Applicants must be 16 years of age.
- Have the ability to lift up to 50 lbs. on a regular basis.
- Have the ability to stand/walk for extended periods of time.
- Will be working outdoors and inside with fluctuations in temperature and conditions.
- May be exposed to dust, pollen, and other particulates, and should be able to work effectively under these conditions.
Salary : $16 - $18