What are the responsibilities and job description for the Outdoor Adventure Center Ticket Host - Seasonal Reserve position at Biltmore Workforce Management?
Job Description
The Outdoor Adventure Center Ticket Host serves as the first impression in guest interactions with the department and is responsible for providing world-class hospitality, service, and support. Main tasks responsibilities include responding to guest inquiries in person, by phone, and by e-mail, adjusting ticket inventory, and selling tickets for outdoor activities. This position handles room charges, gift cards, and credit card transactions. The Ticket Host also provides administrative support such as preparing reports and correspondence, attending staff meetings, updating program/staff calendars, creating and maintaining department information on internal company website, and more. In addition, the Ticket Host provides general support and assistance to leadership, the department, and the company. Excellent communication skills both written and verbal, attention to detail, professional demeanor and appearance, and a commitment to teamwork are essential for success in this position.
Schedule may vary but consistently includes Friday & Saturday 8:30am - 5pm
This is a seasonal position with the expected end date of October 2026