Building Maintenance Staff I - Full Time

The starting pay range for this position begins at $17.09/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

The schedule may vary, but is generally 8:30am - 5pm, Monday - Friday.

TBB Support Services Staff Is will support the delivery of world class guest service by adhering to the Biltmore Building and company specifications and standards for plant operations including but not limited to: facility repairs, maintenance, upkeep; replacement of the property's equipment, materials and supplies as required; and all interior and exterior aspects of plumbing, painting, carpentry and outsourcing of complex electrical work. Engineering staff will also provide general assistance and support for the hotel's guests, staff, leadership, and company as assigned.

Requirements:

1. High school diploma required. Additional training/education and certification in carpentry, plumbing, electrical, or other trade preferred.

2. Minimum two (2) years of experience in commercial plant operations and mechanics, preferably in a guest service setting. Three (3) years preferred.

3. Demonstrated commitment to delivering world class internal/external guest service.

4. Experience with carpentry, plumbing and building mechanical systems (electrical, etc.); can read construction drawings, blueprints and schematics. Math skills a must.

5. Excellent verbal and written communication skills; must be able to provide clear and concise directions and instructions, and interact professionally with staff and guests.

6. Strong planning/organizational skills; can prioritize work, multi-task, and adapt.

7. Handles a variety of internal and external guest issues in a professional manner.

8. Proactive and exercises good judgment; troubleshoots and problem solves.

9. Keen attention to detail with focus on quality and service.

Essential Job Duties:

1. Maintain complete knowledge of correct maintenance and use of equipment and systems, and building specs, features, and operations.

2. Provides world class guest service; fosters positive relations with tenants, vendors and staff.

3. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

4. Receive daily work assignments and review priorities and special projects.

5. Maintain par stock levels of fixtures, tools and other standard supplies.

6. Operate, maintain and replace or repair the electrical systems service and equipment.

7. Install, maintain, replace or repair equipment, hardware, fixtures, etc.

8. Maintain proper use, cleaning and storage of all tools, equipment and supplies.

9. Assist with any special projects assigned and room preventive maintenance.

10. Emergency response services as needed.

Physical Requirements:

1. Exert physical effort in transporting 50 – 75 pounds frequently.

2. Endure various physical movements throughout the work areas.

3. Reach, push, pull, bend and lift.

4. Ability to remain in stationary or ambulatory positions throughout work shift.

5. This job involves working in the Engineering workshop and all areas of the hotel:

A. Under variable temperature conditions (extreme heat or cold).

B. Under variable noise levels.

C. Outdoors and indoors.

D. Around fumes and odor hazards.

E. Around dust and mite hazards.

F. Around chemicals.