What are the responsibilities and job description for the Freight Agent position at billo logistics?
Company Description
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Role Description
This is a full-time remote role for a Freight Agent. The Freight Agent will be responsible for coordinating the shipment of goods by negotiating rates, booking freight, and ensuring timely deliveries. Daily tasks include tracking shipments, addressing customer inquiries, maintaining relationships with carriers, and ensuring compliance with industry regulations. The role also involves problem-solving to handle delayed or damaged shipments and providing exceptional service for all stakeholders.
Qualifications
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Role Description
This is a full-time remote role for a Freight Agent. The Freight Agent will be responsible for coordinating the shipment of goods by negotiating rates, booking freight, and ensuring timely deliveries. Daily tasks include tracking shipments, addressing customer inquiries, maintaining relationships with carriers, and ensuring compliance with industry regulations. The role also involves problem-solving to handle delayed or damaged shipments and providing exceptional service for all stakeholders.
Qualifications
- Strong negotiation and communication skills to coordinate freight operations and foster client and carrier relationships
- Organizational skills and attention to detail for tracking shipments, managing logistics, and meeting deadlines
- Knowledge of freight and logistics processes, transportation regulations, and market trends
- Proficiency in using freight management systems, software applications, and communication tools
- Problem-solving abilities to address shipment delays, damages, or other logistics challenges effectively
- Ability to work independently and remotely in a fast-paced environment
- Previous experience in logistics, transportation, or freight forwarding is an advantage
- 50% split w9