What are the responsibilities and job description for the Service Manager (Rapid City, SD) position at Billion Automotive?
Join the Billion Automotive Team! Billion Automotive, a family owned business since 1935, has built its name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in South Dakota, Iowa, and Minnesota.
Billion Auto is seeking a highly self-motivated, goal-orientated team player to join our team as a Service Manager!
The service manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.
ESSENTIAL FUNCTIONS:
-Forecast goals and objectives for the department and strive to meet them
-Prepares and administers an annual operating budget for service department
-Hires, trains, motivates, counsels, and monitors the performance of all service staff
-Understands and complies with federal, state, and local regulations that affect service operations
-Understands and ensures compliance with manufacturer warranty and policy procedures
-Address customer requests, questions, and concerns in a professional and prompt manner
-Other duties as assigned
QUALIFICATIONS:
-Minimum of 2 years’ related manager experience
-Proven track record of successful leadership experience
-Self-motivated with the ability to set and achieve targeted goals
-Prior experience in automotive dealership
-Strong organizational and communication skills
-Possess valid driver’s license/acceptable driving record
Qualifications:BENEFITS TO YOU:
Billion Automotive offers a STABLE WORK ENVIRONMENT with COMPETITIVE WAGES AND BENEFITS PACKAGES to all full-time employees including health, dental, vision, life, and disability insurance and 401(K).
We are an Equal Opportunity Employer (EOE).