Transportation Manager

PURPOSE / DISTINGUISHING CHARACTERISTICS:

• Directly supervise and evaluate assigned transportation staff, including the Transportation Coordinators and Bus Aide Supervisors.
• Assist in the recruitment, training, and evaluation of transportation employees.
• Provide leadership, coaching, and accountability to ensure productivity, quality, and customer service standards are met.

• Oversee the development and maintenance of student bus routes and schedules using routing software.
• Review, revise, and approve regular and special education bus routes for safety, efficiency, and compliance.
• Coordinate with the Transportation Director and contractor on routing options and service adjustments.
• Coordinate with City/County Planning to determine future busing needs.

• Assist in planning and organizing transportation for early outs, field trips, extracurricular events, bus evacuations, and K–1 bus safety classes.
• Work with schools, staff, and families to resolve transportation-related issues, ensuring excellent customer service.
• Serve as a liaison between the Transportation Coordinator, transportation staff, and the Transportation Director to maintain effective communication.
• Serve as a liaison between the district and contracted transportation provider to ensure safe and efficient operations.

• Support the Director in ensuring compliance with state and federal transportation regulations.
• Compile and submit accurate reports and records, including those required by the Office of Public Instruction (OPI).
• Maintain historical records.
• Maintain transportation safety records in conjunction with the contracted transportation provider.

• Contribute to process improvement initiatives by leveraging technology and data analytics.
• Develop and recommend operational changes to improve efficiency, safety, on-time performance, and service quality.
• Serve student transportation needs in support of the Graduate Profile.

• Perform other responsibilities as assigned to support the goals of the Transportation Department and Billings School District 02.

KNOWLEDGE, SKILLS, AND ABILITIES

• Transportation laws, state and federal regulations, and district transportation policies.
• Student transportation routing systems and best practices for safe, efficient operations.
• Business and management principles, including staff supervision, resource allocation, and workflow coordination.
• Use of routing, scheduling, and database software; Microsoft Office Suite and Google Workspace.
• Skills in:
• Staff supervision, evaluation, and team leadership.
• Clear and professional written and verbal communication.
• Problem-solving, critical thinking, and decision-making under time-sensitive conditions.
• Organization, prioritization, and time management.
• Building positive working relationships with staff, schools, families, and contractors.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in transportation systems and operations, business or public administration, logistics, or related field (preferred).

• 3–5 years of successful experience in transportation or logistics management, including supervisory responsibility.
• 3-5 years of successful experience meeting regulatory requirements.
• Demonstrated knowledge of student transportation regulations and routing practices.