Operations Director

The Director of Operations is responsible for the development and oversight of all systems of BLF operational support as designated by the Executive Director. This includes programs, human resources, information technology, facilities, equipment leases and contracts, general support operations, corporate purchasing, and ensuring the good stewardship of BLF’s assets. Provide operational support to all facilities, departments, and programs.

The Director of Operations (DO) is an exempt position of BLF which must hold to the doctrine and Constitution/By-Laws of BLF.

The DO must be willing to sign the BLF Mission Statement of Faith. The DO reports directly to the Executive Director of BLF.

The DO of BLF is responsible for directing the operational areas of transportation, gift-of-kind, and food for the organization. These responsibilities include the receipt, organizational usage, and distribution of any items in these three areas.

ADMINISTRATIVE RESPONSIBLITIES:

A. The production and maintenance of policies and procedures, which will assure an efficient and effective flow of items in the three areas of responsibility (stated above).

B. Prepares a weekly report for the ED of Programs about operational activities.

C. Creates the annual budget for facilities, departments, and programs.

D. Participates in developing and is responsible for staying within the budget concerning the monthly finances.

E. Participates in the recruitment, selection, and hiring of all operational staff and the performance evaluations.

OPERATIONAL RESPONSIBILITIES:

A. Assure that the three areas of responsibility are improving each year and meeting the goals set in total handled and efficiency.

B. Assure that the policies are being followed so that the BLF is rightly perceived as the best stewards of God’s provisions, so much so that people are coming to evaluate and copy our operations for their own organizations.

C. To evaluate, modify and expand the existing areas of responsibility for the continual purpose of striving for “state-of-the-art” programmatic excellence.

D. To assist the staff of BLF under your supervision to learn and develop the skills required to better serve those who use the services of the BLF.

E. To provide the godly leadership and guidance to those under your supervision.

F. To ensure that the above programs stay within their respective budgets.

ESSENTIAL FUNCTIONS:

• Participate in timely and accurate reporting according to BLF needs and expectations, keep Executive Team informed and demonstrate commitment to open communication to fully participate in organizational problem-solving, decision-making, and strategic planning.
• Improve awareness of BLF’s Vehicle Donation Program, GIK, and food needs.
• Meet with organizations that can help us with these great needs.
• Brainstorm with these organizations on how to reduce the spoilage and improve the conduit between the haves and the have-nots.
• Provide support, oversight, and direction to the programs, Human Resources, Information Technology, and Facilities departments, ensuring adequate staffing and optimal operation in accordance with MRM needs and intention:
• Ensure that phones and computers – hardware, networks, and systems – meet ministry needs.
• Oversee the creation and implementation of a routine maintenance plan on all equipment and vehicles.
• Ensure that BLF remains in compliance with all applicable federal, state, and local laws and regulations related to employment issues, grant issues, and licensing.
• Support and oversee HR department by collaborating with HR Manager and Executive Director to 1) define and implement standards and systems related to hiring, orientation, discipline, separation, and associated employee/employer issues and 2) to shop and select benefits and insurance.
• Ensure that all facilities are in good repair and that Montana BLF meets all requirements.
• Development Oversight
• Grant Compliance
• Program Compliance with grants
• Licensing Compliance
• Assist the finance department with building the BLF budget, working collaboratively with respective Directors and Executive Director to control expenses while maintaining budgetary requirements.
• Provide strategic financial input and leadership on decision-making issues affecting the organization.
• Build, develop, and improve operations, processes, and procedures to support BLF and strategic direction.
• Counsel the ED to advise, negotiate, manage, and administer all contracts into which the organization may enter.
• Lead and direct staff through coaching to develop people and processes that validate and support BLF mission and core values.
• Maintain communication with Senior Management on appropriate projects and assist in preparation of meetings.

SKILLS AND QULIFICATIONS:

• A strategic visionary with expertise financial skills, analytical ability, good judgment, and strong operational focus.
• Extremely well organized and self-directed, diplomatic, and adept at developing and maintaining interpersonal relationships within a team dynamic.
• Level-headed, purposeful in reactions, proactive problem solver. Gathers all information before making decisions and makes decisions according to sound Biblical principles and accounting standards all in alignment with BLF values and purpose.
• Ability to translate financial concepts to – and to effectively collaborate with -- programmatic and fundraising colleagues who do not necessarily have finance backgrounds.
• A decisive individual who possesses a “big picture” perspective and is well versed in systems.
• Ability to read, analyze, and interpret complex documents. Skilled negotiator who is experienced in contracts.
• Ability to respond effectively to sensitive inquiries or complaints.
• Problem analysis and problem resolution at both a strategic and functional level.
• Highly computer literate, knowledgeable in Microsoft Office suite software, internet, and email.
• Substantial and proven knowledge and skill within Finance, IT, HR, and Facilities
• Knowledge of and subscription guidelines and standards
• Relies on extensive experience and judgment to plan and accomplish goals.
• Effective oral and written communication skills.
• A desire to serve the Lord working with the needy.

PHYSICAL FACTORS/WORKING CONDITIONS:

• Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%
• Work will predominately require individual to work in a typical office environment.
• Position may require occasional travel.
• Sit, talk, hear, see, and create - Frequently
• Fingering skills – use computer on a frequent basis
• Lift and/or move up to 40 pounds - Occasionally

Education & Experience:

1. Minimum of a B.A., preferably in a field related to the position.

2. Minimum three years in business management.

3. Practical experience and knowledge in management and operations.

4. Spiritual leadership experience

5. 4 years’ related experience, ideally some of which includes working in nonprofit sector

6. 4 years of management/supervisory experience.

BLF is a privately funded 501 (c)3 non-profit, evangelical Christian ministry.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Education:

• Bachelor's (Required)

Experience:

• Nonprofit management: 4 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Billings, MT 59101 (Required)

Work Location: In person

Salary : $90,000 - $100,000