What are the responsibilities and job description for the Laboratory Manager position at Billings Clinic Health System?
Develops objectives,
policies, and procedures for core Laboratory Services to formalize and
implement the mission, vision, and
values of Billings Clinic. Maintains the standards, customer relations, and
practices within Laboratory Services.
Accountabilities include: quality of services; short and long range planning
to achieve goals and objectives; fiscal
control; physician and interdepartmental/intradepartmental relations; personnel management.
Essential
Job Functions
adherence to organizational mission, vision, values, strategic goals, and
business strategies. Interprets and supports the mission and philosophy of
Billings Clinic. Responsible for promotion of, and adherence to, the elements
of Billings Clinic’s Code of Business Conduct and corporate compliance program.
pathologist leadership and other medical staff, administration, and other
health care providers, develops and implements short and long range plans, and
leads, develops and revises programs which enhance department services.
oversight for the daily operations within the laboratory.
implements general lab and organizational policies relevant to the provision of
laboratory services.
preparations and readiness
Pathologists to identify and resolve operational issues/concerns
Director with various project management needs to include data gathering,
financial analysis, Performa, ROI, capital equipment requests, etc.
the daily operations and service deliverables for all areas of the laboratory
annual budget. Manages the budget for core laboratory responsibilities.
utilization and seeks opportunities to reduce costs while maintaining quality
Operational Excellence initiatives and projects
laboratory productivity and monitoring and oversight of the variance reports.
Responsible to implement corrective actions to facilitate process changes.
improve the quality of the service/care provided within Laboratory Services.
Maintains competency in all organizational, departmental and outside agency
environmental, employee or patient safety standards relevant to job performance
and ensures compliance of the department and staff.
implements an effective quality control and quality assurance programs in all
areas of the laboratory
investigations of any HIPAA violations and/or occurrence reports. Implements corrective
action as may be needed to improve the workflow or processes to prevent future
incidents.
laboratory equipment maintenance program in the main lab and within the
regional clinics.
organizational quality and/or accreditation initiatives
committed to accomplishing the goals and objectives of Billings Clinic.
Recommends, implements, and evaluates plans and systems that assure sufficient number
of qualified and competent staff to provide care/services. Adheres to
administrative policies and procedures relating to human resource management.
interviewing and hiring of all laboratory staff
competency assessments and/or reviews as appropriate (i.e., 30 day meeting, 90
day meeting, probationary and annual performance reviews)
orientation programs for new staff and current staff, staff training,
proficiency testing and competency validations, staff in-services and staff
meetings. Ensures completion of all required annual mandatory education. Works
closely with Human Resources to ensure timely primary source verification of
all required licensures.
Resources on employee relations issues. Works with the laboratory supervisors
to provide appropriate coaching, counseling and/or disciplinary action as may
be needed.
careers through the involvement and management of the student internships and
activities within the department to ensure a quality experience for the student
and Billings Clinic
communication and teamwork throughout the organization. Builds an environment
of shared commitment to Billings Clinic’s goals and responsibility to achieve
quality outcomes. Provides consultation for related concerns and acts as a
customer advocate by demonstrating sensitivity to ethical and legal
ramifications of practice.
health care technology and information management systems that support quality
of care/financial needs and the efficient use of resources.
needs of the department/organization.
Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Performs all other duties as assigned or as needed to meet the needs of the department/organization.