What are the responsibilities and job description for the TOWING DISPATCHER / SERVICE DISPATCHER position at Bill's Towing, Auto & Semi Repair?
We are hiring a reliable and organized Towing Dispatcher / Service Dispatcher to coordinate towing and roadside assistance operations. This role is critical to ensuring efficient service delivery and excellent customer communication. We will train you!
Responsibilities
- Answer incoming calls from customers and law enforcement
- Create and manage service calls using dispatch software
- Dispatch drivers based on location, urgency, and availability
- Communicate job details, updates, and pricing
- Monitor fleet activity using GPS and dispatch systems
- Accurately document job details, billing, and notes
Qualifications
- 2 years towing dispatch experience (Preferred)
- Experience with dispatch systems such as Towbook and Samsara
- Strong communication and multitasking skills
- Detail-oriented with strong organizational abilities
- Basic computer proficiency
Benefits
- Health Insurance
- Paid Time Off
- Work Life Balance
APPLY AT: https://billstowing.biz/careers/
Pay: From $20.00 per hour
Work Location: In person
Salary : $20