What are the responsibilities and job description for the Service Supervisor position at Bill's Distributing, Ltd.?
Description
Bill’s Distributing, Ltd. is an industry leader in beverage distribution. We are a family owned and operated company since 1954 and we are looking for a highly motivated individual to join our team as a Service Supervisor. The person in this position assists in the training and development of service employees, and to provide relief coverage of delivery routes as needed.
Essential Job Functions:
- Ride with Service reps and evaluate performance and routing
- Complete daily report of service rep’s day
- Train new service reps on routes
- Assist with training / preparing new service reps for obtaining CDL
- Run routes as needed in the case of employee absences
- Assist with yearly and daily (when needed) routing
- Provide input to Service Managers on service rep performance for annual reviews
- Recommend changes to routes and processes to improve safety and efficiencies
- Participate in the interview and screening process of service candidates
- Efficiently deliver product to customers on assigned routes
- Rotates all product deliveries, FIFO, ensuring the proper quality standards
- Understands and adheres to all BDL product codes
- Builds exciting and creative displays using all BDL brands per supplier agreements
- Understands and adheres to all product quality policies and procedures
- Transports and handles all BDL products with care, avoiding damage to product as much as possible
- Edits and prints invoices using tablet and handheld printer
- Performs proper check in/out procedure during daily route, including properly completed load sheet information
- Maintains a professional relationship with customers and co-workers
- Conducts business in a safe and courteous manner
- Professionally represents the company at all times, on and off duty
- Promotes the responsible consumption of all BDL products
- Delivers “hot shots”, as assigned
- Maintains appropriate uniform and personal appearance standards
- Maintains appearance of Company vehicles, inside and outside
- Works all required shifts as scheduled, including weekends and holidays
- Performs other duties, as assigned
Requirements
- High School diploma or equivalent required
- Must possess a valid Class A CDL (or the ability to obtain a CDL), and have a good driving record
- Minimum 3 years of experience as a routed Service Representative
Necessary Skills and Abilities
- Must have good communication and basic math skills
- Maintains current knowledge of entire BDL brand portfolio
- Basic computer skills
- Good interpersonal communication skills
Physical Requirements
- Able to handle the physical requirements of lifting various case and keg stock up to 170 pounds
Working Conditions/Environment
- Drives or rides as passenger in tractor/trailer to deliver product in various weather conditions
- Performs work at retailers including occasional work in coolers
- Uses 2 wheeled carts and forklift to unload and/or move product
- Uses tablet and portable printer to edit and print customer invoices
- Communicates during shift with company staff or retailers using personal cell phone
- May be required to work extended hours
We Offer:
- Full Time, Tuesday – Friday (there may be occasional Mondays)
- Salary starts at $65,000-$70,000, depending on experience
- Comprehensive benefits package: Medical, Dental, Vision, STD, LTD, Life, PTO and a 401(k) with a 5% company match
- Product Discounts
- Growth opportunities
Bill's Distributing is an Equal Opportunity Employer
- Full Time, Tuesday – Friday (there may be occasional Mondays)
- Salary starts at $65,000-$70,000, depending on experience
- Comprehensive benefits package: Medical, Dental, Vision, STD, LTD, Life, PTO and a 401(k) with a 5% company match
- Product Discounts
- Growth opportunities
Salary : $65,000 - $70,000