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Automotive Dealership Service Manager

Bill Luke Santan
Gilbert, AZ Full Time
POSTED ON 10/20/2026
AVAILABLE BEFORE 2/17/2027

Service Manager – Family-Owned Dealership Since 1927

Location: Arizona | Schedule: Monday–Friday, 7:30 AM – 5:00 PM (No Weekends!) |

Pay: 90,000–$150,000

About Us

We're a family-owned and operated automotive dealership that has proudly served our

Arizona community since 1927. Nearly a century in business has taught us one thing:

take great care of your customers and your team, and everything else follows. We

specialize in used vehicles and service all makes and models, and we've built a

reputation in town for doing right by the people who walk through our doors—and the

people who work here.

We're not looking to fill a seat—we're looking for someone who wants a home, not just a

job. Many of our senior team members have been with us for over a decade, and that's

no accident. If you're looking to plant roots and grow with a company that will invest in

you for the long haul, you'll fit right in.

The Role

We're looking for a Service Manager to lead our service team and keep our drive

running at its best and growing it to the next level. This is a hands-on leadership role for

someone who takes ownership, sets the tone, leads by example, and gets the most out

of the people around them.

What You'll Do

 Lead, build, mentor and develop a high-performing service team

 Interact and work with customers face to face everyday. Follow up with customers to ensure satisfaction with service work.

 Deliver the highest level of customer service on every interaction

 Solve problems quickly and keep the service drive running smoothly

 Set the standard for professionalism, communication, and follow-through

 Ask the right questions to learn how we may be more helpful to our customers.

 Monitor performance metrics, analyze data and develop and implement

processes to continuously improve the efficiency and profitability of the

department.

 Develop and implement marketing strategies to promote the service department

and attract new customers.

What We're Looking For

 A strong, motivating leader who brings out the best in their team

 Excellent communication and customer relations skills

 A multi-tasker and natural problem solver who stays calm under pressure

 A self-motivated go-getter willing to go the extra mile to get the job done

 Someone seeking a long-term home—not just their next job

 4 years automotive service experience required

 Reynolds DMS and X-Time experience is a plus

Why Join Us

 Monday–Friday, 8:00 AM – 5:00 PM — enjoy your weekends

 Competitive pay: $90,000–$150,000

 Medical, Dental, Vision, Life, Critical Care, and Short/Long Term Disability

Insurance

 Free Employee Health Clinic on site

 401K with 9% Match!

 Paid Vacation and Sick time

 Employee Discounts

 A stable, respected company with nearly 100 years in business

 A family-oriented culture where senior staff average 10 years with us

If you're a driven leader who loves taking care of customers and building a great

team—and you're ready to make a long-term home—we'd love to hear from you. Apply

to

We are an equal opportunity employer and maintains a drug and alcohol-free

workplace. All potential employees must pass a background and drug test. If the

position requires, they must also have a good driving record.

Job Type: Full-time

Pay: $90,000.00 - $150,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Vision insurance

Work Days:

  • Monday to Friday

Application Question(s):

  • Why do you think you are the best candidate for this position? This question must be answered to be considered for an interview.

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $90,000 - $150,000

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