Bicycle Technician - Full Time

Summary

Join a great service team! We are looking for a production bicycle technician. Some of the things you will be doing on a daily basis to help bike riders get out and enjoy their bike rides -

First and foremost, repairing bicycles - thorough repair the first time.

Customer service - communicating with the customer any additional needs or update on repair, when needed.

Duties

Duties include but are not limited to:

• Meet or exceed shop production standards.
• Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
• Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
• Assist customer in the repair process by sharing product and technical knowledge as appropriate.
• Operate cash register as necessary.
• Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common work-space. Install and adjust speed and gear mechanisms.
• Assemble new bicycles when needed.
• Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
• Align wheels.
• Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
• Install and adjust brakes and brake pads.
• Install new tires and tubes.
• Clean and lubricate bicycle parts.
• Keying in POS bicycle parts needed for that repair - Special Ordering.
• Build wheels by cutting and threading new spokes.
• Other duties as needed/ assigned.

Requirements

What we are looking for in you to be a good fit on our team-:

• Experience preferred working as a technician/ mechanic in a bike shop, but not mandatory.
• Interest in working in a team environment.
• Strong attention to detail
• Ability to maintain open and positive relations with employees and customers
• Interest in developing own skills and knowledge
• Availability to work a flexible schedule based on business needs, including evenings and weekends

Benefits

Being a full time member of the team at Richardson Bike Mart has excellent benefits including -

• Health Insurance - including Dental and Vision.
• 401 K
• Higher than typical industry pay
• Paid Vacation
• Employee Rewards Program - earn rewards on discounted purchases
• Educational Opportunities
• Other cool stuff think of right now....