Development Administrator

Position Overview:

The Development Coordinator works closely with both the Executive Director and the Director of Development to advance the Bijou Theatre’s fundraising and donor engagement efforts. This role is responsible for maintaining the donor database, managing acknowledgments and member communications, and providing key support for fundraising campaigns, events, and membership activities. The ideal candidate is highly organized, detail-oriented, and enthusiastic about building meaningful relationships. Strong customer service and written communication skills are essential, as this position involves regular interaction with donors and theatre patrons.

Responsibilities:

Database & Donor Management

• Maintain and manage the donor database (Little Green Light), ensuring accurate and up-to-date records.
• Process donations and generate acknowledgment letters and renewal reminders in a timely and personalized manner.
• Produce regular reports and mailing lists for campaigns, appeals, and stewardship activities.
• Help track member engagement and identify opportunities for upgrades or deeper involvement.

Donor Communications & Member Services

• Respond to inquiries by phone, email, or in person with professionalism and care.
• Prepare and distribute the weekly Friends of the Bijou email newsletter, highlighting upcoming shows and member perks.
• Facilitate Friends of the Bijou ticket purchases through Ticketmaster in coordination with the box office.

Fundraising & Event Support

• Support the Director of Development with donor solicitation efforts, including individual giving, sponsorships, and Friend of the Bijou memberships.
• Provide administrative and logistical support for fundraising campaigns, special events, and donor cultivation activities.
• Represent the Bijou Theatre at community events and networking opportunities to build relationships with current and prospective donors, partners, and supporters.
• Assist with grant management by tracking deadlines, maintaining the grant calendar, gathering supporting documentation, and helping with reporting requirements as needed.

Qualifications:

• Bachelor’s degree in a relevant field (nonprofit management, business administration, marketing, or related discipline).
• 1–2 years of experience in development, fundraising, customer service, or database management preferred.
• Ability to manage multiple projects, deadlines, and initiatives simultaneously.
• Familiarity with donor database software, email marketing platforms, and/or Ticketmaster is a plus.
• Strong written and verbal communication skills, with the ability to craft compelling donor messaging. 
• Familiarity with the Knoxville arts and cultural sector is preferred.