What are the responsibilities and job description for the Front Desk Receptionist position at BigSmile Orthodontics?
Job Summary
We are seeking a dedicated and dynamic Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing administrative tasks. Experience preferred but are willing to train the right candidate!
Responsibilities
- Greet and welcome patients and visitors in a friendly and professional manner
- Manage incoming calls, schedule appointments, and handle patient inquiries efficiently
- Maintain accurate patient records and ensure all information is up-to-date in the system
- Collect payments and assist with insurance verification as needed
- Collaborate with staff, doctors, and referring offices to ensure smooth patient flow and proper coordination of care
- Communicate important treatment related information to patients
- Maintain a clean and organized front desk area to create a welcoming environment
Requirements
- Bilingual
- Willing to commute between Chino and Riverside locations as needed
- Previous experience as a receptionist or in an administrative role is preferred
- Familiarity with terminology is highly desirable
- Computer literacy
- Excellent communication skills, both verbal and written, with the ability to interact positively with diverse populations
- Ability to multitask effectively while maintaining attention to detail
If you are a customer service-oriented individual and have a motivated mindset, we would love to have you join our team!
Job Type: Full-time
Pay: $18.50 - $22.00 per hour
Ability to Relocate:
- Riverside, CA 92505: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22