Medical Administrative Assistant

Join Our Team!

Bigfoot Podiatry is seeking a motivated, dependable, and personable Medical Administrative Assistant to join our busy, two-physician podiatry practice.

We are a small, family-oriented medical office that values teamwork, professionalism, efficiency, and exceptional patient care. We believe in creating a positive work environment where everyone contributes, supports one another, and takes pride in the work they do.

Are you someone who takes initiative, enjoys staying busy, and thrives in a team-oriented environment? Are you looking for a workplace where your contributions are appreciated, your coworkers work together, and every day brings something different? If so, we would love to meet you!

Position Details

• Schedule: Monday–Friday, 30–40 hours per week
• Position Type: Full-Time
• Location: Bigfoot Podiatry, Silverdale, WA
• Experience: Minimum 1 year of medical office experience required

What We're Looking For

Our ideal candidate is friendly, organized, hardworking, and genuinely enjoys helping people. We are looking for someone who can work independently while recognizing the importance of being part of a team.

Qualifications and Skills:

• Excellent customer service and professional telephone etiquette
• Positive attitude with a strong work ethic
• Self-motivated, dependable, and proactive
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to remain calm, professional, and efficient during busy or stressful situations
• Willingness to learn, accept feedback, and adapt to changing responsibilities
• Ability to follow directions while also taking initiative when needed
• Honest, trustworthy, and committed to maintaining patient confidentiality
• Comfortable using computers and electronic medical records (EMR)
• Understanding of HIPAA and patient privacy requirements
• Consistent availability and reliable attendance
• Willingness to assist coworkers and contribute wherever needed

Most importantly, we are looking for a team player who sees what needs to be done and takes initiative without always being asked.

Primary Responsibilities

This position combines front-office administrative duties with occasional clinical support and patient coordination.

Responsibilities include, but are not limited to:

• Greeting patients and managing the check-in/check-out process
• Scheduling appointments and coordinating patient visits
• Answering incoming calls and responding to patient inquiries
• Maintaining accurate electronic medical records and patient information
• Verifying insurance eligibility and benefits
• Managing referrals and coordinating with outside medical offices
• Collecting copays, processing payments, and assisting with billing-related questions
• Communicating professionally with patients, physicians, and other healthcare professionals
• Rooming patients and assisting with patient flow as needed
• Coordinating custom orthotic orders and patient follow-up
• Maintaining office supplies, organization, and a clean, welcoming environment
• Providing general administrative and operational support to keep the office running smoothly

Experience Requirements

• Minimum 1 year of experience in a medical office setting required
• Previous experience with EMR systems preferred
• Experience with insurance verification, referrals, and medical scheduling is a plus
• Podiatry experience is helpful but not required
• Additional training will be provided

Why Join Bigfoot Podiatry?

We understand that a positive workplace makes all the difference. As a small, physician-owned practice, we strive to create an environment where employees feel respected, supported, and valued.

We offer a collaborative workplace with hands-on physicians, a close-knit team, and the opportunity to build meaningful relationships with our patients.

We work hard, stay busy, help each other, and believe that everyone plays an important role in the success of our practice.

We aren't just looking for someone to fill a position. We're looking for the right person to become a valued part of our team.

How to Apply:

Interested candidates should submit the following:

• Current resume
• Brief cover letter introducing yourself and explaining why you would be a great fit
• Professional references

Please do not contact our office directly by telephone or in person regarding this position or to submit application materials.

We appreciate your interest and look forward to learning more about you!

Bigfoot Podiatry, PLLC

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Medical: 1 year (Required)
• Custom service: 1 year (Required)

Work Location: In person

Salary : $21 - $23