What are the responsibilities and job description for the Analytics Analyst II position at BigCommerce, Inc.?
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. We are seeking an analytical problem-solver with exceptional interpersonal savvy and consultative skills with the proven ability to translate complex business and technical problems into simplified solutions. This person will have a critical seat at the table in developing efficient and scalable solutions. You are motivated by big growth opportunities that require large scale changes, are enthusiastic about solving ambiguous problems, and are eager to share your perspective and your knowledge with others What You’ll Do Develop and maintain interactive Tableau dashboards and reports that visualize key metrics and drive operational visibility Analyze large datasets using SQL and Python to uncover clear actionable insights that inform product, marketing, and operations teams Contribute to forecasting and predictive analysis (e.g. customer churn, usage trends, and revenue projections) in partnership with senior analysts Effectively communicate insights and model results to both technical and non-technical stakeholders, simplifying complex analyses into actionable takeaways Collaborate with Data Solutions and other technical teams to enhance data infrastructure and ensure model reproducibility and scalability Consistently enhance and document analytical workflows, fostering a culture of process improvement and knowledge sharing Who You Are 2–4 years of experience in data analysis, applied statistics, or data science Strong proficiency in SQL and data visualization tools (Tableau, Power BI, or similar) Experience working with large datasets and joining/transforming data from multiple sources Comfortable using Python or R for data manipulation, basic statistical analysis, or lightweight modeling (forecasting, regression, clustering) A Bachelor’s degree in a quantitative field (Statistics, Data Science, Computer Science, Math, Finance, Economics, or similar) or equivalent work experience A strong communicator, able to translate quantitative insights into clear, compelling narratives Detail-oriented and committed to accuracy and quality in all aspects of data work Enthusiastic about learning new tools and techniques, and adapting to evolving business needs Self-motivated, proactive, and comfortable working in a collaborative team environment A problem-solver who can tackle ambiguity and work independently to deliver results Experience with eCommerce or SaaS metrics is a plus Exposure to forecasting, regression, or churn modeling techniques Basic understanding of A/B testing and experimentation concepts Experience collaborating with data engineering or data science teams to build scalable analytics solutions #LI-AL1 #LI-HYBRID (Pay Transparency Range: $68,000-$115,000) The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/ Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding. The Commerce story is one of global growth, incredible talent, and unstoppable passion in all we do. Despite our huge success so far, we’re still just getting started! Explore our history, mission and values. You’ll see we’re set on shaping the now - and the future - of ecommerce. Don’'t Miss Out! Like what you see but suffering from some serious FOMO? Join our Commerce Talent Community, and plug in to our latest news and career opportunities. We’re a group of clever, committed, curious people, unleashing talent in all we do. We believe in the power of togetherness, striving at the edge of what’s possible, impacting the lives of billions of people for the better. In all we do, We Do Extraordinary–and that’s no small feat! Our people are our power. It’s only through dedication, collaboration, and inspiration that we can Do Extraordinary. We’re natural problem-solvers, champions of empowering businesses, and hungry learners… but we also play nerf wars in the office, support each other, and hang out outside of work.
Salary : $68,000 - $115,000