What are the responsibilities and job description for the Assistant CRE Retail Property Manager position at Big V Property Group?
Position Summary
The Assistant Property Manager supports day-to-day operations of Big V's commercial portfolio, primarily retail. This role is the first point of contact for tenants, coordinates maintenance and vendors, assists with lease administration, and helps keep each property compliant, well-maintained, and on budget. The role also provides backup coverage for the Property Manager and supports special projects as needed.
Key Responsibilities
Tenant Relations
- Assists in the day-to-day contact for tenants; respond to requests and concerns promptly and professionally
- Conduct regular tenant visits and property walk-throughs as requested
- Support tenant move-ins as needed
- Prepare tenant correspondence, notices, and owner communications
- Manage building access control updates and tenant contact/address changes
- Keep vacant spaces tour-ready and coordinate showing access with Leasing
- Escalate lease questions, disputes, and deal-related issues to the Property Manager, Leasing, or Legal
Maintenance amp; Vendor Coordination
- Create, prioritize, and track work orders through completion
- Solicit and evaluate vendor proposals; assist with contract administration
- Verify vendor scope, schedules, and quality of work
- Confirm vendors carry required insurance and licensing before they start work
- Schedule and track preventive maintenance and maintain the HVAC Maintenance Agreement Log
- Maintain and schedule annual testing and inspection logs (roof, sprinkler, fire panel, backflow, fire extinguishers)
- Support capital projects and tenant improvements alongside Construction
Financial amp; Reporting
- Assist in preparing annual operating budgets and monthly variance reports
- Code and review vendor invoices; route for approval
- Follow up on delinquent receivables and manage aged receivables with Accounting
Compliance, Inspections amp; Risk
- Conduct periodic inspections for safety, code, and lease compliance
- Prepare detailed inspection follow-up reports and track repairs to completion
- Document incidents and coordinate with insurance carriers and Legal as needed
- Help prepare and maintain emergency response plans, and coordinate drills and training
- Maintain fire/life-safety inspection schedules and required property records
General
- Contribute suggestions to improve systems, processes, and procedures
Qualifications
Required
- 2 years of experience in commercial property management, real estate, or a related field
- Working knowledge of commercial lease terms (NNN, CAM, escalations, options)
- Proficiency in Microsoft Office; advanced Excel skills strongly preferred
- Strong written and verbal communication skills
- Ability to calculate percentages, prorations, and other real estate billing concepts
- Organized, detail-oriented, and able to manage multiple priorities and deadlines
- Ability to work independently and take initiative in a fast-paced environment
Preferred
- Bachelor's degree in business, real estate, a related field, or five plus years of like work experience.
- Experience with property management, AP, and work order (CMMS) systems (e.g., Yardi, MRI, AppFolio)
- Experience with retail properties
- Familiarity with AI tools (e.g., Claude, ChatGPT)
Skills amp; Competencies
- Customer service orientation, sound judgment, vendor negotiation, budget awareness, problem-solving under pressure, adaptability to shifting priorities, and discretion with confidential tenant and lease information.
Working Conditions
- Regular on-site presence at managed properties, plus office work
- Travel between multiple properties in varying weather conditions
- Ability to walk properties, climb stairs, and inspect roofs, mechanical areas, and common areas
- Ability to lift and carry files and supplies up to 25 pounds
- Occasional weekend or after-hours response for emergencies
- Valid driver's license and reliable transportation
About Big V
Big V Property Group is a family-owned commercial real estate firm that has been serving tenants and communities since 1942.
Big V is an equal opportunity employer.
Salary : $70,000 - $80,000