What are the responsibilities and job description for the Storage Property Manager position at Big Toy Storage?
Job Overview
Big Toy Storage is a local family-owned business offering large storage unit rentals (Vehicles/Boats/Rv's etc).
We are seeking a dedicated and experienced Storage Manager to oversee the daily operations of our storage facility. The ideal candidate will possess strong leadership skills and a comprehensive understanding of property management, customer service, and administrative functions. This role requires a proactive approach to managing storage units, ensuring compliance with regulations, and maintaining high standards of customer satisfaction. The ideal client will be friendly, have good communication skills, be time-efficient, and be very dependable (with reliable vehicle).
The is a hybrid position - Some tasks must be completed on site, while others, such as answering phone calls, can be done from your home.
This is a year-round position, however the majority of work falls during "busy" seasons of Spring and Fall.
*This is a 1099 Independent Contractor position, not a W-2 employee position
Responsibilities
- Manage the overall operations of the storage facility, including leasing, light maintenance, and customer service.
- Utilize property management software Siteline for data entry.
- Oversee the leasing process, including upselling available units and facilitating contracts when tenants move in.
- Enter monthly payments into online database and follow up on missing/late payments.
- Enter tenants vacating into online database and issue deposit refunds as needed
- Handle conflict management effectively to resolve tenant issues and maintain positive relationships.
- Answer business phone calls.
- Provide exceptional customer service by addressing inquiries and concerns promptly and professionally.
- Cleaning of units as needed
- Opportunity for potential additional maintenance tasks
Preferred, but not required (On-the-job training provided!)
- Proficiency in administrative tasks including data entry, filing, and office management.
- Strong phone etiquette and customer service skills to enhance tenant interactions.
- Ability to work independently while managing multiple tasks efficiently.
- Basic computer knowledge
*Seniors welcome to apply!!!
Job Types: Part-time, Contract
Pay: From $600.00 per month
Work Location: Hybrid remote in Columbia Falls, MT 59912
Salary : $600