Sales Associate - LOZ

Big Thunder Marine is seeking experienced Sales Associates to join our team at the Osage Beach location, the largest hub for high-performance boats. We are looking for individuals with a passion for boating, strong knowledge of these premier brands, and the ability to build lasting relationships with our clients.

Essential Functions Statement(s)

 Meet with current and prospective clients to learn their needs and identify products and/or services to fill that need. Arrange demonstrations

• Familiarize yourself with the current inventory of new, used, and brokered watercraft to address any client questions or concerns
• Assist Brand Managers and Sales Manager to prepare for Boat Shows. Attend shows and use this opportunity to create leads, market your knowledge, and network with other salespeople.
• Understand competitive pricing and mine data for similar products from our competitors. Research and be able to explain key features of our products and comparison to competitive brands
• Become proficient with the Salesforce CRM program to assist the sales team with handling incoming leads and matching inventory to client preferences
• Initiate contact with a minimum of ten leads per day, via phone, text, email, and in-person
• Evaluate prospective trade-ins, and give comprehensive quotes on value. Receive trade-ins and conduct initial inspections. Communicate with the service team to schedule a mechanical evaluation
• Perform final walk-through to ensure watercraft is in optimal condition prior to delivery
• Ensure client satisfaction upon delivery, or arrange immediate service to rectify outstanding issues
  • Send a thank you card within seven days of boat delivery
• Continuously refine skills and search for opportunities to enhance sales technique
• Conduct daily walk-through of the sales area to ensure the product is in optimal condition and ready to be shown daily. Cover any boats that remain uncovered at the end of the day
• Schedule follow-up opportunities with prospective clients and send a follow-up note or thank you card as appropriate following contact

  POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions. 
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. 
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Enthusiastic - Ability to bring energy to the performance of a task. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. 
• Safety- Ability to obtain proper licensure to safely navigate watercraft

 SKILLS & ABILITIES

 Education:                         High School Diploma or GED is required, Post-secondary education is desired

 Experience:                       2-4 years’ marine sales and/or service experience preferred  

 Computer Skills:               Must be proficient with essential PC and laptop functions, online search engines, Microsoft Office suite, and Google Docs. Experience with Salesforce CRM is valued.

 Certifications &                 Licenses:                           Must possess, or have the ability to obtain, a Class E driver and state boater license      

 WORK ENVIRONMENT

Typical office environment with moderate noise level when working indoors. Outdoor and marine environments may contain uneven and slippery surfaces. Noise levels may increase substantially upon interaction with watercraft. 

 Iconic Marine has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

 Iconic Marine is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

Iconic Marine has the following benefits programs available to eligible employees:

• 401(k) Savings Plan

• Bereavement Leave

• Health Insurance

• Holidays

• Jury Duty Leave

• Life Insurance

• Supplemental Life Insurance

• PTO Benefits

• Vision Care Insurance

• Witness Duty Leave

• Continuing Education

• Discounted equipment rentals

• Employee Purchase program