What are the responsibilities and job description for the F&B/Retail Guide position at BIG SNOW AMERICAN DREAM?
About Big SNOW:
Big SNOW is North America's first and only real snow, indoor, year-round ski and snowboard resort. We share our passion of sliding on snow with our guests.
How the Guide works with the Team:
The Guide position will be responsible for overseeing team members and the operation within the trails. A Guide leads with a positive attitude, excellent organizational skills, coaching, and motivational skills. This position also takes an active role in monitoring and promoting a safe work environment.
Team Member Responsibilities:
- Be an accurate and reliable source of information for our Guests
- Greet and interact with guests
- Maintaining inventory of supplies on site between both Retail and F&B outlet
- Train, supervise, and develop team members capable of delivering exceptional service
- Ensure that all menu items are prepared and served to meet service standards.
- Ensure 100% compliance with NJ Health Code.
- Managing daily labor and adjusting staffing levels to achieve service standards
- Coach, council, and discipline team members
- Promote and enforce company policies and procedures.
- Support our mission through consistent teamwork, a positive team member experience, earned guest loyalty, mutual respect and continuously striving to be the best
- Perform other duties as assigned by Blazer
Team Member Qualifications:
- Must be 18 years of age
- Knowledge of F&B and Retail
- Ability to deal effectively with guests
- Excellent oral and written communication skills
- Must be willing to speak in front of large groups of people
- A positive attitude and a commitment to great service.
- Must be able to work a flexible schedule including weekends and holidays
Team Member Qualifications:
- Must be 18 years of age
- Knowledge of F&B and Retail
- Ability to deal effectively with guests
- Excellent oral and written communication skills
- Must be willing to speak in front of large groups of people
- A positive attitude and a commitment to great service.
- Must be able to work a flexible schedule including weekends and holidays
Salary : $20