What are the responsibilities and job description for the Water Restoration Technician position at Big Shoulders Restoration?
Location: Chicago
Job Type: Hourly
Compensation: $25 - $27/hr
Reports To: Field Operations Lead
We are seeking a Water Restoration Technician to join Big Shoulders Restoration. This is not a typical Technician role — it’s an opportunity to help launch, scale, and lead one of Chicago’s most ambitious restoration businesses.
Many experienced Technicians in the restoration industry feel:
- Stuck under layers of a big company hierarchy, where decisions take too long and money matters more than customers.
- Capped in career growth, with no clear path beyond an technician role.
- Frustrated with bureaucracy and one-size-fits-all processes that stifle innovation.
This role is designed to be the opposite. As our Water Restoration Technician, you will:
- Have a direct voice in operations — not just follow orders. You’ll work side-by-side with the Field Operations Lead and help shape how we serve our customers.
- Build the foundation of a new market, influencing our team culture, service standards, and reputation from day one.
- Gain faster advancement opportunities. Grow from hands-on technician to Crew Lead and beyond, based on performance, not tenure.
- Join a team built on craftsmanship and trust, not corporate quotas
- Start hands-on and grow fast. As Big Shoulders Restoration expands into full-service mold, fire, and rebuild divisions, this role can evolve quickly into a Crew Lead or Project Manager position (i.e. full-time with benefits).
This is the right opportunity if you’re ready to step out of the big company shadow and help build something of your own — with real upside.
About Us
Big Shoulders Restoration is one of the fastest-growing restoration companies in Chicago.
Big Shoulders Restoration is committed to delivering white-glove service to homeowners and businesses experiencing water, mold, or fire damage.
Our mission is to set a new industry standard for operational excellence, customer care, and professionalism.
Key Responsibilities
As a Restoration Technician, you’ll help restore residential and commercial properties damaged by water, mold, fire, or other losses. You’ll work with professional drying and cleaning equipment and be part of a supportive field team.
Day-to-Day Duties:
- Assist with demolition, water extraction, and cleanup
- Set up and monitor drying equipment (dehumidifiers, air movers, air scrubbers)
- Help build containment systems for mold remediation
- Clean and sanitize affected areas using professional cleaning products
- Record job documentation and moisture readings
- Maintain a clean and safe work environment
- Provide excellent customer service and represent Big Shoulders Restoration professionally
Qualifications
- Reliable, hardworking, and willing to learn
- Valid driver’s license and reliable transportation
- Ability to lift 50 lbs and work in confined spaces or elevated areas
- Must pass a background check
- Comfortable wearing PPE (respirator, gloves, safety gear)
- Available for occasional after-hours or weekend emergency jobs
Preferred but not required:
- Experience in restoration, construction, or cleaning industries
- IICRC certification (WRT, ASD, or AMRT)
- OSHA 10/30 safety certification
Why You’ll Love Working Here
Big Shoulders Restoration isn’t just another restoration company — we’re a team that values people, professionalism, and purpose.
You’ll learn from certified restoration experts following the highest industry standards for water and mold restoration, while helping your neighbors rebuild their lives.
Apply now to build with us from the ground up.
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $25.00 - $27.00 per hour
Benefits:
- Opportunities for advancement
- Paid training
- Professional development assistance
Application Question(s):
- Are you able to lift 50-100 pounds safely?
Experience:
- Water damage restoration: 3 years (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: On the road
Salary : $25 - $27