What are the responsibilities and job description for the Office Operations Billing Specialist position at BIG RED FLOORING LLC?
Benefits:
- Company parties
- Employee discounts
- Flexible schedule
- Paid time off
đ Job Posting: Experienced Xactimate Billing & Office Operations Specialist
Location: La Vista, NE
Position Type: Full-Time, In-Office
Company: CR Fieldmarking
Position Type: Full-Time, In-Office
Company: CR Fieldmarking
đ About the Role
We are looking for a highly skilled and experienced Billing Specialist with strong Xactimate expertise to join our fastâmoving, fun, and hardworking team. This role is perfect for someone who thrives in a dynamic environment, loves being the organized center of the company, and wants to make a real impact by keeping projects, people, and paperwork running smoothly.
If youâre sharp, outgoing, detailâobsessed, and ready to take ownership of our billing and administrative operationsâthis is the job for you.
⨠What Youâll Do
Billing & Xactimate (Primary Responsibility)
- Create, review, and submit all billing using Xactimate (required)
- Manage supplements, revisions, estimate corrections, and billing follow-up
- Ensure all documentation meets carrier, compliance, and jobâtracking standards
- Communicate with adjusters, clients, and team members regarding billing status
- Maintain accurate billing logs, timelines, and payment tracking
Office Administration
- Answer and route phone calls with professionalism and a friendly voice
- Schedule appointments, coordinate field teams, and manage calendars
- Handle job files, documentation, compliance paperwork, and digital organization
- Keep office operations efficient, smooth, and beautifully organized
- Assist with data entry, invoicing, reports, and internal communication
- Improve or create office systems that keep things running with less stress
Team & Customer Interaction
- Provide outstanding customer service to clients and vendors
- Work closely with the owner to remove tasks from their workload
- Bring positive energy, problemâsolving, and a âweâll figure it outâ mindset
- Be someone the team loves working withâreliable, upbeat, balanced, and engaged
đ You Are a Perfect Fit If YouâŚ
- Have solid, real-world Xactimate billing experience
- Are extremely organized, tidy, and process-driven
- Are great on the phoneâwarm, confident, and clear
- Can juggle multiple tasks without dropping details
- Enjoy working in a small team where everyone supports each other
- Donât get overwhelmed easilyâyou thrive with structure
- Are proactive and able to keep projects moving without handholding
- Want to take ownership of the office, not just âdo tasksâ
- Bring a fun, canâdo attitude to work every day
đ Required Skills & Experience
- Xactimate experience (billing, estimating, or supplements) â REQUIRED
- Strong administrative and organizational skills
- Experience with scheduling, phones, and customer service
- Excellent attention to detail and accurate data entry
- Strong written and verbal communication skills
- Ability to handle confidential information
- Techâsavvy and quick to learn new systems/software
â Bonus Skills (Not Required, But Awesome)
- Restoration industry experience
- CRM or project management software knowledge
- Understanding of insurance billing workflows
- Ability to build or refine office processes
đź What We Offer
- Competitive pay based on experience
- Stable fullâtime schedule
- A positive, supportive, and fun environment
- The chance to make the role your own and grow with the company
- A workplace where your ideas actually matter
đŁ How to Apply
Please submit your resume and a short note explaining:
- Your Xactimate billing experience
- Why youâre a great fit for this role
- Your favorite thing about office or billing work
Salary : $50,000 - $77,500