What are the responsibilities and job description for the Receptionist/Service Writer - Small Engine Center position at Big R Holdings?
Big R Stores has an opening at our growing Small Engine Repair Center located in Pueblo, CO. The successful applicant will work as a liaison between our customers and our service technicians to provide the best customer repair experience possible. The applicant will be responsible for communicating customer needs, answering questions and phone calls, processing transactions and bank deposits, and managing service documentation to ensure a satisfactory service experience for the customer. Essentially, they serve as the central communication hub in our repair facility, making them a crucial part of the customer experience. The applicant must be detail-oriented, committed to customer service, and comfortable in a shop office setting. Computer proficiency and the ability to lift and move small equipment is required. Ability to take constructive direction and instruction from team members as well as management.
***Previous Shop & Mechanical Knowledge Preferred***
The address for our Small Engine Service Center where this position reports for work is 31965 United Ave, Pueblo, CO 81001