What are the responsibilities and job description for the Food Ordering Associate position at Big Plate Restaurant Supply?
Job Summary
Big Plate Restaurant Supply is seeking a detail-oriented and customer-focused Food Ordering Associate to support order processing and customer service operations. The successful candidate will assist customers with product orders, maintain accurate records, coordinate order fulfillment, and ensure a smooth purchasing experience.
Key Responsibilities
- Receive and process customer food and restaurant supply orders accurately.
- Assist customers with product selection, availability, and order inquiries.
- Enter order information into company systems and maintain accurate records.
- Verify pricing, quantities, and delivery details before order completion.
- Coordinate with warehouse and delivery teams to ensure timely order fulfillment.
- Monitor order status and provide updates to customers as needed.
- Resolve order discrepancies and customer concerns professionally.
- Maintain organized documentation and transaction records.
- Follow company policies and customer service standards.
- Support general administrative and operational tasks as required.
Qualifications
- High school diploma or equivalent preferred.
- Previous experience in customer service, retail, order processing, or food service is an asset.
- Strong communication and interpersonal skills.
- Basic computer and data-entry proficiency.
- Strong attention to detail and organizational abilities.
- Ability to multitask in a fast-paced environment.
- Professional and customer-focused attitude.
Benefits
- Employee discount programs
- Training and development opportunities
- Supportive team environment
- Career growth potential
- Health and wellness benefits where applicable.
Pay: $18.57 - $25.98 per hour
Work Location: In person
Salary : $19 - $26