What are the responsibilities and job description for the General Service Technician position at Big O Tires?
About the Role:
The General Service Technician plays a critical role in ensuring the safety, reliability, and optimal performance of a wide range of vehicles and equipment within the automotive industry. This position involves conducting thorough inspections and performing routine maintenance tasks to prevent breakdowns and extend the lifespan of automotive vehicles. The technician will be responsible for identifying potential issues early through detailed safety inspections and addressing them promptly to maintain compliance with industry standards. By performing oil changes and other essential automotive services, the technician helps to minimize downtime and enhance operational efficiency. Ultimately, this role supports the overall mission of delivering dependable service and maintaining high safety standards for all of our customer.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in automotive service or general vehicle maintenance.
- Basic knowledge of vehicle mechanical systems and safety inspection procedures.
- Ability to perform routine maintenance tasks such as oil changes and fluid replacements.
- Valid driver’s license and ability to operate service vehicles safely.
Preferred Qualifications:
- Certification from an accredited automotive service technician program.
- Experience with diagnostic tools and computerized maintenance management systems.
- Familiarity with industry safety standards and regulatory compliance requirements.
- Strong problem-solving skills and ability to work independently or as part of a team.
- Previous experience in a service-oriented environment within the 'Other Services' industry sector.
Responsibilities:
- Perform comprehensive inspections of vehicles and equipment to assess condition and identify maintenance needs.
- Conduct routine maintenance tasks including oil changes, fluid checks, and filter replacements to ensure optimal vehicle performance.
- Execute safety inspections in accordance with regulatory guidelines to guarantee compliance and operational safety.
- Maintain a clean and organized workspace which includes assisting with shop cleanliness.
- Diagnose and troubleshoot mechanical issues, coordinating with senior technicians or management for complex repairs.
- Maintain accurate records of all inspections, maintenance activities, and repairs performed to support service tracking and reporting.
Skills:
The recommended skills such as Automotive Knowledge, Tire and Wheel Service, and Problem Solving Mentality are applied daily to ensure vehicles and equipment operate safely and efficiently. The technician uses inspection skills to identify wear, damage, or potential failures before they escalate into costly repairs. Automotive Knowledge skills enable the technician to perform routine and preventive maintenance tasks that keep vehicles in peak condition. Safety inspection skills are critical for verifying compliance with safety regulations and protecting both personnel and assets. Preferred skills like diagnostic tool proficiency and familiarity with maintenance management systems enhance the technician’s ability to accurately assess issues and document work, improving overall service quality and operational reliability.